5/101.51 Early Identification and Intervention Program

Question 1

What is the purpose of EIIP?

Answer 1

Promoting employee success through non-disciplinary methods

Question 2

Early intervention is implemented through the employee’s ___________, with the support of the EIIP office, and occurs _________ after a behavior is identified.

Answer 2

Supervisor, immediately

Question 3

It should be emphasized EIIP is a ____________ tool which identifies incidents and/or patterns which could or may result in _________ ______ __________

Answer 3

non-disciplinary

diminished work performance

Question 4

With EIIP, great emphasis should be placed on human interaction between ___________ and the ________

Answer 4

supervisor and employee

Question 5

____ is the only flag that requires intervention by the supervisor (EIIP)

Answer 5

Red

Question 6

EIIP primary indicators

Answer 6

incidents related to:

• domestic disturbances
• moral turpitude
• indebtedness and/or garnishment
• alcohol/drugs
• criminal issues

Question 7

How many primary EIIP indicators are required for mandatory intervention?

Answer 7

One

Question 8

Early intervention by the first line supervisor is a key component of EIIP. The first line supervisors will

Answer 8

• review their employees dashboards at least monthly

- address red flags within a two week period

Question 9

The ______ ______ of EIIP will not appear on the employees dashboard, but will result in an alert being sent to the involved members second line supervisor once generated.

Answer 9

supervisory component

Question 10

First line supervisor procedure for EIIP alert

Answer 10

1. Signs confidentiality agreement
2. Received EIIP flag, or recognizes pattern during monthly EIIP review
3. Reviews EIIP flag and supporting documents
4. Requests summary of employee performance from EIIP
5. Consults with second line supervisor
6. MEETS FACE TO FACE WITH EMPLOYEE WITHIN 1 WEEK
7. If no pattern exists, blue team routing is complete and sent to second line supervisor for approval
8. If pattern or concern exists, consults with second line supervisor and EIIP coordinator
9. Conducts intervention meeting with employee
10. Follows up with coordinating or scheduling employees intervention
11. Completes blue team routing indicating what action taken, forwards it to second line supervisor within 2 WEEKS of notification
12. Continues to assess employees performace

Question 11

How much time does the supervisor of an EIIP red indicator have to meet face to face?

Answer 11

One week

Question 12

How often shall the supervisor review his employee’s EIIP dashboard?

Answer 12

Monthly