Making HR Decisions: Improving Organisational Design And Managing the Human Resource Flow: Recruitment, Training, Redeployment and Redundancy. Flashcards

1
Q

What is the process of recruitment?

A

Vacancy arises.

A job description is written or revised based on job analysis.

A person specification or job profile is written.

Decide whether to recruit externally or internally.

Advertisements.

Applications are issued, CV’S are requested etc.

Shortlisting takes place.

Interviews.

Selection and appointment. `

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2
Q

What are arguments in favour for recruiting internally?

A

Employees abilities are already known.

Internal promotional opportunities are motivating.

Quicker.

Shorter induction period.

Less expensive.

Reduces risk of employing the wrong person.

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3
Q

What are the arguments for employing externally?

A

Provides larger choice of well qualified people.

Brings fresh employees with new ideas.

Overcomes jealousies within organisation.

Help firm understand how other firms operate.

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4
Q

What are some different forms of advertisement?

A

National and local newspapers.

Job centres.

Commercial employment agencies.

Word of mouth.

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5
Q

What are the different types of selection techniques within interviews?

A

Aptitude and attainment tests.

Psychometric or personality tests.

Assessment centres/

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6
Q

What are the factors affecting methods or recruitment and selection?

A

Level of the job in the organisation.

Size of the organisation.

Resources available to fund .

Cost of a particular method.

Supply of labour (number of applicants).

Culture of organisation.

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7
Q

What is the importance of selection and recruitment?

A

Ineffective recruitment - higher labour turnover- additional costs in advertising - impact on productivity and motivation.

Effective recruitment could lead to the opposite of these.

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8
Q

When does the need for training arise?

A

When a business needs a particular set of knowledge and skills.

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9
Q

What is training a response to?

A

External or internal change.

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10
Q

What possible changes could result in a need for training?

A

Development and introduction of new products/services.

Restructuring of a frim.

Low morale.

Higher labour turnover.

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11
Q

What are the benefits of training.

A

Employees reach level of expected performance.

Develops knowledgeable and committed workforce.

Increases efficiency and productivity.

Improved company image. `

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12
Q

What is the point of induction training?

A

help employees settle quickly.

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13
Q

What are the effects of induction training?

A

Reduced labour turnover.

Improved understanding of both corporate culture and the organisations situation.

Enable employees to contribute quicker.

Increased motivation.

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14
Q

When is external training appropriate?

A

Only few employees with a specific training need and if training requirements are not specifically linked to the organisation.

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15
Q

What does external training allow for?

A

The opportunity to meet people from other organisations - interchange of ideas and a broadened understanding.

Can allow for increased feelings of value and motivation.

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16
Q

What is on-the-job trainging?

A

Employee learns a job by seeing how it is carried out by an experienced employee.

17
Q

What are the benefits of on-the-job training?

A

cheaper.

Realistic environment - easier to adjust.

18
Q

What are the drawbacks of on-the-job training.

A

Quality depends on the willingness of the instructor and time.

Employee may be unable to teach proper skills - bad habits or shortcuts may pass to trainee.

19
Q

What is off-the-job training?

A

All forms of employee education occurring off site.

20
Q

What are the benefits of off the job training?

A

Less immediate pressure from work.

Can attend college alongside.

Focused training e.g. skills rather than job specific content.

trained by experts.

increased value and therefore motivation.

Easier to estimate costs and monitor progress.

21
Q

What are the drawbacks of off the job training?

A

Expensive.

Questionable as to whether skills learned can be effectively transferred to the work environment.

22
Q

How can the effectiveness of training be evaluated?

A

Easier to evaluate automated performance. harder to evaluate human performance.

Questionnaires before and after course.

Monitoring improvements in the quality of output, reductions in labour turnover and increased candidates coming forward for internal promotion.

Monitor reductions in accidents, mistakes and wastage.

23
Q

Define redeployment.

A

The process of moving existing employees to a different job, or location within the organisation.

24
Q

Why does redeployment happen?

A

Due to increased redundancy and available positions within different areas of the business or externally.

25
Q

What are the advantages of redemployment?

A

Maintaining job security for those whose jobs are at risk.

Improving morale.

Retaining valuable skills and knowledge.

Reducing costs and time associated with recruitment and selection - time needed for training or induction.

26
Q

How can redundancy be avoided in the short term?

A

Natural wastage and recruitment freezes.

Stopping or reducing overtime.

asking people o volunteer for early retirement.

Retraining or redeployment.

27
Q

Define redundancy.

A

When an employer dismisses an employee because their job no longer exists.

28
Q

What factors are considered when choosing which employees to make redundant?

A

Length of service.

Attendance.

Disciplinary records.

Skills, competencies and qualification.

29
Q

What must organisations offer to employees who’s jobs are at risk?

A

Alternative employment.

30
Q

What are the factors to determine whether a job is deemed as suitable alternative employment?

A

Similarity to current job.

Terms of job being offered.

Employees skills, abilities and cicumstances.

31
Q

What is removed if an employee refuses a suitable alternative employment?

A

Their entitlement to a statutory redundancy payment.