3.6.4 F.W Taylor and Scientific Management.

Question 1

What is considered the main factor of motivation?

Answer 1

Money so the benefits of piecework were emphasised.

Question 2

What is scientific management?

Answer 2

The process of business decision making based on fata that is researched and tested quantitively to improve the efficiency of an organisation.

Question 3

What is the duty of management?

Answer 3

To organise work using the principles of specialisation and the division of labour, so as to maximise efficiency.

Question 4

How is the duty of management achieved?

Answer 4

Using objective laws based on science that management and workers could agree upon?

Question 5

What is the effect of the duty of management being achieved?

Answer 5

Reducing conflict between management and workers as there could be no disagreement about laws based on science.

Question 6

Outline the labour method of improving product and efficiency using taylors law.

Answer 6

Extreme division of labour - jobs are broken down into small, repetitive tasks, each at which can be done at speed and with little training.

Question 7

Outline the piecework method of improving product and efficiency using taylors law.

Answer 7

Payment by piecework to provide incentive to work and a focus on quantity at the expense of quality.

Question 8

Outline the control method of improving product and efficiency using taylors law.

Answer 8

Tight management control to ensure concentration on jobs and the following of correct processes.