3.6.1 Setting HR Objectives. Flashcards

1
Q

Define Human Resources.

A

The department or function within an organisation that is focused on activities relating to employees.

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2
Q

What is human resource management?

A

The management of people at word in order to assist the organisation in achieving its objectives.

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3
Q

What does human resource management include?

A

Conducting job analysis, recruitment, training, managing wages and salaries, benefits and incentives, evaluating performance etc.

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4
Q

What are some example HR objectives?

A

Employee engagement and involvement.

Talent development.

Training.

Diversity.

Alignment of values.

Number, skills and locations of employees.

Maximising labour productivity and minimising Labour costs.

Managing good employer/employee relations.

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5
Q

What are the two types of alignment of values?

A

Alignment of HR objectives with corporate objectives.

Alignment of employee values with organisational values.

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6
Q

What is the value of setting Human Resources?

A

Focus for decision making and effort.

Provide yardstick against which success of failure can be measured.

Improve coordination - common purpose.

Improve efficiency - examine success.

Motivated staff and improve performance.

Establish priorities.

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7
Q

What are the benefits of setting HR objectives?

A

They’re SMART - ensures decisions made are consistent.

Specific objectives - everyone is retrained in the use of new machinery/IT equipment.

All have common purpose across organisation or department.

Measurable and timed objectives allow managers and individuals of improve efficiency.

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8
Q

What are the problems of setting HR objectives?

A

External changes not easy to predict - HR objectives may be based on incorrect assumptions.

Many objectives - may conflict.

May not have sufficient objectives of a large enough HR budget to achieve these,

If imposed rather than achieved, employees may not feel “ownership” of the department objectives.

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9
Q

What are the internal influences on HR objectives and decisions?

A

Overall business aims.

Available finance and resources.

Corporate culture.

Organisational structure.

Trade unions and the relationship between employers and employees.

Overall business performance.

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10
Q

What are the external influences of HR objectives?

A

Political factors.

Economic factors.

Social factors.

Technological factors.

Legislation.

Actions of competitors and market factors.

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11
Q

What is a hard HRM strategy?

A

Utilise employees as efficiently as possible by directing them and treating them as another resource.

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12
Q

What is the style of a hard HR strategy?

A

Authoritarian or autocratic.

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13
Q

What is a soft HRM strategy?

A

Focuses on motivational issues, organisational cultural leadership approaches and industrial relations.

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14
Q

How do leaders delegate authority with a soft HRM strategy?

A

Throughout the organisation, favouring delegation and and decentralisation rather than centralisation.

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15
Q

Define a soft HRM strategy.

A

Views employees as valuable assets, a major source of competitive advantage and of vital importance in achieving strategic objectives.

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16
Q

What are the strengths and weaknesses of hard and soft strategies?

A

Approach depends on history and culture of the firms.

Likely to react positively to a soft approach than a hard.

Demotivation and less engagement with a hard approach.

Loss of culture with a hard approach.