MACRO: CHAPTER 5-6 Flashcards
TOURISM AND HOSPITALITY NETWORK COMPONENTS
(1) FOOD AND BEVERAGE
(2) LODGING SERVICES
(3) RECREATION SERVICES
(4) TRAVEL-RELATED TOURISM SERVICES
Define as “the composite of organizations, both private and public, that are involved in the development, production, and marketing of products and services to serve the needs of the travelers.”
Travel Industry
Tourism and hospitality supply components are classified into five main categories:
- Natural resources
- Infrastructure
- Superstructure
- Transportation and transportation equipment
- Hospitality resources
A destination area provide an excellent asset to sell to tourists
Natural resources
The physical characteristics of an area can be generalized as natural scenery, climate, and environment.
Natural resources
A comfortable cold climate is determined by the _________
wind-chill factor
a term used to express how temperature feels to the exposed skin
wind-chill factor
A _________________ is determined by the combination of humidity, temperature, and wind.
comfortable warm climate
plays an important role in forming an attractive landscape
Water
Consists of all underground and surface developmental construction
Infrastructure
Is the above ground facility services such as airport buildings, passenger traffic terminals, hotels, motels, resorts, restaurants, shopping centers, places of entertainment, museums, stores, and similar structures
Superstructure
Include items such as ships, airplanes, trains, buses, limousines, taxis, automobiles, cog railways, aerial tramway, and similar passenger transportation facilities
Transportation and transportation equipment
LAND TRAVEL
- Taxi and Limousine
- Bus Service tour
- Rail Services
is important at air terminals
Porter service
is a major factor in tourism and hospitality. Examples of these are the Manila Bay Sunset Cruise in the Philippines, the Miami Cruise in Florida, the Rhine River Cruise in Germany, and the Canal Cruise in Holland
Sea travel
Include the cultural wealth of an area which makes as, possible the successful hosting of tourists. Also included are the cultural resources of an area such as fine arts, literature, history, music, dramatic art, dancing, and shopping
Hospitality Resources
Refers to the general feeling of the welcomed that the visitors receive while visiting a destination area.
Hospitality Resources
12 TYPES OF ACCOMODATIONS
- Hotel
- Condominium
- Motels or Motor Hotels
- Inns
- Apartments
- Paradores
- Pensions
- Bed-and-Breakfast accomodations
- Hostels
- Campgrounds
- Health Spas
- Private Homes
Provide accommodation, meals, and refreshments for those who may reserve their accommodations in advance but need not do so. In broad terms, they provide facilities that meet the needs of the modern travelers. They portray an image of efficiency and service
Hotel
is an apartment or individual dwelling unit owned by an individual but the management and services, such as maintenance and security, are handled by an independent company.
Condominium
Provide bedrooms, bath, and parking to motorists; rooms are usually accessible from the parking lot. They are usually near the highways
Motels or Motor Hotels
Are lodging establishments catering to transients which do not meet the minimum requirement of an economy hotel:
Inns
Are hotels (opartelles), buildings, or edifices containing several independent and furnished or semi-furnished apartments that are regularly leased to tourists and travelers for dwelling, on a more or less long-term basis and offering basic services to its tenants similar to hotels;
Apartments
Are old convents, monasteries, castles, or fortresses converted into hotels by the government and operated by a national tourism office. First classof this are found in Spain and Ireland. They are generally priced reasonably with full-meal plans. They appeal to tourists who would like to experience the romances and ambiances of the past in a fifteenth-century Augustinian monastery or a nineteenth-century mansion;
Paradores
Are private or family-operated tourist accommodations similar to boarding houses or guesthouses. They offer food and lodging to tourists and are well-known for their informal family atmosphere;
Pensions
Provide a room, bath, and a hearty breakfast to tourists and/or travelers. They are known as B&Bs and are popular in Britain, Ireland, and the United States,
Bed-and-Breakfast accomodations
Provide minimal amenities such as a bunk bed and a commonly shared toilet and bathroom. The traveler provides his or her own bedding. They appeal mostly to young travelers
Hostels
Appeal mostly to families who travel in recreational vehicles (RVs)
Campgrounds
Are hostels and resorts which cater to individuals who go to spas or mineral springs for weight reduction or medical treatment, and
Health Spas
Provide lodging to tourists when accommodations are not available during peak periods
Private Homes
HOTEL CLASSIFICATION
- One way is by LOCATION, such as city center, suburban, airport, highway, and resorts.
- Another way is by TYPE OF GUEST, such as commercial, convention, and
resort. - A more meaningful classification is one BASED ON PRICE such as economy or budget, standard or midscale, first-class, or deluxe.
More of the tourist dollar is spent on ____________ than on any other service
food and beverage
4 TOURISM ORGANIZATION
- The Department of Tourism (DOT)
- Philippines Tourism Authority (PTA)
- Philippines Travel and Tourism Council (PTTC)
- The Philippine Travel Agencies Association (PTAA)
The primary government aency charged with the responsibility to encourage, promote, and develop tourism as a major socio-economic activity to generate foreign currency and employment and to spread the benefits of tourism to both the private and public sector.
The Department of Tourism (DOT)
is an autonomous corporate entity attached to the Department of Tourism (DOT). It was created on May 11, 1973 by virtue of Presidential Decree No. 189 (P.D. 189) synchronously with the DOT as the latter’s development arm
The Philippine Tourism Authority
supports its goals by conducting tourism-related research and publishing travel magazine and travel videos. Regional chapter’s offices are to help the travel industry sell travel to Philippines to their clients.
Philippine Travel and Tourism Council (PTTC)
is a fairly young organization born out of a union of the national associations of the outbound travel agencies and inbound tour operators in 1979.
The Philippine Travel Agencies Association (PTAA)
is a fairly young organization born out of a union of the national associations of the outbound travel agencies and inbound tour operators in 1979.
The Philippine Travel Agencies Association (PTAA)
Founded to foster unity in the travel industry and to promote the welfare of its members and the travelling public as well
The Philippine Travel Agencies Association
TYPES OF TRAVEL AND TOURISM ORGANIZATION
- Private
- Public
- Voluntary
Is one that is owned by an Individual person, a group of people or company.
Private Travel and Tourism organizations
5 Examples of private travel and tourism organizations
- Tour operators
- Travel agents
- Transport organisations and hubs 4. Visitor attractions
- Accommodation providers
is an organisation that is owned or funded by the government.
Public Travel and Tourism Organizations
4 Examples of public travel and tourism organisations
- Visitor attractions
- Transport
- Charities
- Pressure groups
is a company that is not profit making. Any profit that is received is directed back into the business, not into the hands of CEOs or shareholders, as would be the case with a private travel and tourism organisation.
Voluntary Travel and Tourism organizations
