MACRO: CHAPTER 1-2 Flashcards
is a social, cultural and economic
phenomenon, which entails the movement of people to
countries or places outside their usual environment for
personal or business/professional purposes
Tourism
means extending a welcome to travelers or
offering a home away from home
Hospitality
Hospitality is derived from the Latin word ‘hospes’ meaning?
Visitor or Stranger
INDUSTRY SECTOR OF HM AND TM
- Hotel
- Restaurants
- Cruiseliners.
- Night club
- Spas
CHARACTERISTICS OF TOURISM AND HOSPITALITY INDUSTRY
- The product is not brought to the consumer rather the consumer has to travel and go to the product to purchase it.
- They do not exhaust the country’s natural resources.
- Labor intensive industry
- People-oriented industry
- Multidimensional phenomenon
- Seasonal
- Dynamic
IMPORTANCE OF TOURISM AND HOSPITALITY INDUSTRY
- Contribution to the balance of payments
- Dispersion of development
- Effect on general economic development
- Employment opportunities
- Social benefits
- Cultural enrichment
7.Educational significance
8.A vital force for peace
COMPONENTS OF TOURISM AND HOSPITALITY INDUSTRY
- Recreation and Entertainment Component
- Food and Beverage Component
- Lodging Component
- Travel and Tourism Component
This component includes a wide range of establishments that
operate facilities or provide services to meet varied cultural,
entertainment, and recreational interests of their patrons.
Recreation and Entertainment Component
When working in F&B, providers are selling products
and services with tangible and intangible characteristics
that will be judged by the consumer
Food and Beverage Component
involves providing overnight or even long-term
services to guests.
Lodging Component
are used together as an
umbrella term to refer to those businesses that
provide primary services to travelers.
Travel and Tourism (Component)
TYPES OF TOURISM
- Domestic Tourism
- International Tourism
It is referred to when people visit a foreign country.
To travel to a foreign country, one needs a valid
passport, visa, health documents, foreign exchange,
etc.
International Tourism
2 TYPES OF INTERNATIONAL TOURISM
- Inbound Tourism
- Outbound Tourism
This refers to tourists of outside origin entering a particular
country. Traveling outside their host/native country to another
country is called _____________for the country where they
are traveling.
Inbound Tourism
This refers to tourists traveling from the country of their
origin to another country. When tourists travel to a foreign
region, it is ____________ for their own country because
they are going outside their country
Outbound Tourism
It refers to the tourism activity of the people within
their own country.
Domestic Tourism
6 NATURE OF TOUR
- Domestic Tourism
- International Tourism
- Package Tour
- Independent Tour
- Independent Inclusive Tour
- Group Inclusive Tour
sometimes called inclusive
tour, is an arrangement in
which transport and
accommodation is bought by
the tourist at an all-inclusive
price and the price of
individual elements cannot be
determined by the tourist.
Package Tour
an arrangement in which the
tourist buys the facilities
separately, either making
reservations in advance
through a travel agent or en
route during his or her tour.
Independent Tour
one in which the tourist travels
to his destination individually
Independent Inclusive Tour
one in which the tourist travels
to his destination in the
company of other tourists.
Group Inclusive Tour
4 ELEMENTS OF TRAVEL
- Distance
- Length of Stay
- Residence of the Traveler
- Purpose of Travel
4 ELEMENTS OF TRAVEL
- Distance
- Length of Stay
- Residence of the Traveler
- Purpose of Travel
A measure that has been
used to distinguish travel
away from home is the
distance traveled on a
trip. It excludes
commuting to and from
work and change in
residence.
Distance
The second basic
element of travel used as
criteria for defining
travelers is the length of
stay at a destination. This
help determine what
type of tourism and
hospitality client a
traveler is.
Length of Stay
is the
third basic element of
travel. For business and
research purposes, it is
important to know
where people live.
Residence of the Traveler
This specifies the
tourism motivation of a
traveler. It can be
because of education and
cultural motives,
relaxation and pleasure,
ethnic,business, health,
and a lot more.
Purpose of Travel
is one who sells travel
services in a travel agency
Travel Agent
are wholesalers who
make the necessary contacts with hotels,
airlines, and other providers of travel
services and devise packages which will
appeal to retail buyers.
Tour Operators
is a combination of what the
tourist does at the destination and the services he or she
uses during his or her stay.
Tourist product
CHARACTERISTICS OF A TOURIST PRODUCT
- Service
- Psychological in its attraction
- Vary in standard and quality over time
- Product suppy is fixed
is a geographical unit where the tourist
visits and stay
Tourist Destination
THREE FACTORS OF TOURIST DESTINATION
- Attraction
- Amenities and Facilities
- Accessibility
is
one in which destination itself has appeal.
Site attraction
is one in which tourists are drawn to the
destination solely because of what is taking place there.
Event
attraction
Natural
attraction include:
mountains, beaches and climatic
features
Man-made attraction includes:
buildings of
historical or architectural interest.
This includes accommodation, food, local
transport, communications, and
entertainment at the site. It will differ
according to the attraction of the site
Amenities and Facilities
It means having a regular and convenience of transport in
terms of time/ distance to the destination from the
originating country / place at a reasonable price. If
private transport is to be the means ofaccess, tourism
flow will depend upon the adequate roads, gasoline
stations and the like. Good railways and coach services,
airports and seaports are designed to facilitate
accessibility.
Accessibility
4 DIFFERENT PERSPECTIVE OF TOURISM
- The Tourist
- The Business
- The Government
- The Host Community
seeks various psychic and physical
experiences and satisfactions. The nature of these
will largely determine the destinations chosen and
the activities enjoyed.
The Tourist
see tourism as an opportunity
to make a profit by supplying the goods and services
that the tourist market demands
The Business
see tourism as an opportunity
to make a profit by supplying the goods and services
that the tourist market demands
The Business
Politicians view tourism as a wealth factor in the
economy of their jurisdictions. Their perspective is
related to the incomes their citizen can earn from the
business. They can play an important role
in tourism policy, development, promotion, and
implementation.
The Government
Local people usually see tourism as a cultural
and employment factor. The importance is the effect
of the interaction between large number of
international visitors and residents.
The Host Community
Temporary visitors staying at least 24
hours, whose purpose could be
classified as leisure such as recreation,
holiday, health, study, religion or sport,
business, family, mission and meeting
Tourist
Temporary visitors staying less than
24 hours in the destination visited and
not making an overnight stay,
including cruise travelers, but
excluding travelers in transit.
Excursionist
Any person on a trip between two or
more countries or between two or more
localities within his or her country of
usual residence.
Traveler
A non-immigrant traveling from one
place abroad to another for the
purpose of sightseeing. visiting
relatives or friends, or transacting
business up to 59-day stay
Transient
provide the means to reach
the destination
PRINCIPAL SERVICE
4 TOURISM SERVICES
- Principal Service
- Accomodation, Food and Beverage, Entertainment
- Services from travel agent and tour operator
- Currency, documentation, information, sightseeing, shopping
4 TOURISM CHAIN
- Principals
- Wholesalers and aggregators
- Retailers
- Consumer
