FLO: Lesson 3

Question 1

Carrier of amenities and cleaning supplies during room make up.

Answer 1

Roomboy’s Cart

Question 2

used to stock all necessary guest supplies in accordance with the allocated numbers of rooms that are required by housekeeping department in effectively performing hotel operations.

Answer 2

Roomboy’s Cart

Question 3

It is a very effective housekeeping tool as it is capable of carrying large amount of supplies and equipment.

Answer 3

Roomboy’s Cart

Question 4

It can also reduce the valuable time of a housekeeper as it provides an assurance regarding availability of all guest supplies together.

Answer 4

Roomboy’s Cart

Question 5

Used to eliminate loose soil and dust particles from carpet surfaces, upholstered furniture and even hard surfaces.

Answer 5

Vacuum Cleaner

Question 6

To be used in scrubbing, stripping and polishing hard floor surfaces and also vinyl, wood parquet, etc.

Answer 6

Floor Polisher

Question 7

Used to pick-up dirt and particles from the carpet.

Answer 7

Carpet Sweeper

Question 8

Is called an “all purpose vacuum” as it is used for both dry and wet surfaces and also for absorbing water in flooded or wet surface.

Answer 8

Hydro-Vacuum Cleaner

Question 9

Used when the carpet is heavily soiled. It penetrates into the inner surfaces of the carpet and removes embedded soil or dirt.

Answer 9

Carpet Extractor

Question 10

Used for drying carpet after extraction. It expedites drying by about 50%.

Answer 10

Carpet Dryer

Question 11

For mopping, floor stripping and waxing.

Answer 11

Floor Mop

Question 12

Used to wring and flush out excess water in the mop during damp mopping.

Answer 12

Mop Wringer

Question 13

Needed to remove excessive water from the surface and corners. It also speeds up the drying process.

Answer 13

Floor/Window Squeegee

Question 14

_______is for fine and flat surfaces like vinyl and wood. ______ is ideal for rough surfaces like grounds.

Answer 14

Soft Broom and Stick Broom

Question 15

Used to dust mop the floor during follow up cleaning

Answer 15

Dust Mop

Question 16

Warning sign to alert people that the floor is wet and slippery and they should not step on it. It is a tool for the prevention of slips and injuries.

Answer 16

Caution Sign

Question 17

Container for cleaning chemicals and tools.

Answer 17

Caddy Box

Question 18

Should not be used for painted surfaces, mirrors and glass panels, nor with scouring powder.

Green: for scrubbing purposes only

Yellow: for cleaning painted surfaces, glass mirrors, and porcelain.

Answer 18

Scouring Pads

Question 19

Used for dusting wooden furniture.
Make sure the cloths are clean; otherwise the dusty cloth will merely rub the dust onto the surface being dusted.

Answer 19

Dusting Cloths

Question 20

Used for drying bathroom walls and floor tiles after they are cleaned. Make sure the cloths are dry. If the walls and tiles are not wiped dry, water marks will develop.

Answer 20

Cleaning Towels

Question 21

This cloth is used for polishing metal surfaces like bathroom fixtures. Use cloths that are made of fiber to be able to absorb the water left behind during the cleaning process.

Answer 21

Polishing Cloths

Question 22

This brush is meant for brushing away dusts from rough surfaces such as rattan, wickerwork. Make sure that the brush is not left immersed on the cleaning water for a long time

Answer 22

Hand Brushes

Question 23

Used for dusting furniture and fixtures.

Answer 23

Dusters

Question 24

Should be kept after use in the storeroom either in a holder or in a plastic bag hanging on one end of the trolley. Never leave the brush with other cleaning equipment elsewhere as they contain a lot of dirt and bacteria that can contaminate other cleaning materials

Answer 24

Toilet Bowl Brush

Question 25

Used to remove cobwebs in the ceiling. Clean the bristle of the broom after use and at the end of each shift.

Answer 25

Ceiling Brooms

Question 26

For cleaning in between surfaces of tiles. Brush the cleavages in between tiles using this tool, then sweep away the dust.

Answer 26

Grouting Brush

Question 27

Used to protect the hands from getting into direct contact with the dirt that maybe a source of bacterial contamination and disease.

Answer 27

Tongs

Question 28

Protection of cleaners against contamination during the cleaning process

Answer 28

Hand Gloves

Question 29

Serves as eye protection when handling dangerous chemicals while cleaning.

Answer 29

Goggles

Question 30

The receptacle is for the disposal of trash.

Answer 30

Trash Receptacles with Plastic Liners

Question 31

For stripping or removing embedded dirt or wax.

Answer 31

Stripping Chemical

Question 32

To seal floors, cover holes and to prepare the floor for finish.

Answer 32

Sealing Chemical

Question 33

This is a buffable wax used for resilient floors like vinyl, linoleum, and rubber tile. It can also be used for concrete floors and marble.

Answer 33

Emulsion Wax

Question 34

This is a kerosene-based wax that is used for wooden floors.

Answer 34

Solvent Wax

Question 35

To be used for polishing stone floors, wood and resilient floors.

Answer 35

Paste Wax

Question 36

For shampooing carpet

Answer 36

Carpet Shampoo

Question 37

Used to remove stains or spots on carpets

Answer 37

Carpet Stain Remover

Question 38

Use this chemical to remove grease, oil, dirt carbon, ink, mildews, soils and waxes on floors

Answer 38

Degreaser

Question 39

For buffing so that the gloss of the floor will be maintained.

Answer 39

Buffing solution

Question 40

Used along with the extractor when extracting carpets

Answer 40

Extracting Solution