FLO: LESSON 5 Flashcards
are serviced by designated room attendants. It is serviced usually twice a day, either every morning, late afternoon up to evening
Guestrooms
Guestrooms shift:
First Shift and Second Shift
One of the shifts of Guestrooms that
Performs the make-up. installation of amenities and attends to the services requested by the guests
First Shift
One of the Guestrooms shift that
Receives endorsement and responsible for the night service (Tum down service, bed make-up and bathroom, attending to guests’ requests and concerns)
Second Shift
Nature and Scope of Guestroom Maintenance
1.Maintenance of order and cleanliness
a. Regular cleaning of guestrooms
b. Orderly arrangement of fixtures and guestrooms amenities
c. Installation and replenishment of guestroom amenities
2.Safekeeping of lost and found items
- Coordination with other sections on matters involving guestroom maintenance and servicing of quest needs, complaints and concerns.
4.Provision for other services to house guest
5.Attending to other guest’s needs and concems.
Specifically a room with a single bed (36”x75”) good for one (1) person.
Single Bed
A room with two twin or two single beds good for two (2) persons
Twin Room
A room with one double bed (54”x75”) good for two (2) persons
Double Room
A room with two double beds or two queen beds occupied by 2 or more persons.
Double-double Room
A room usually with one double bed and a roll away bed or two single beds and a roll a way bed
Triple Room
A room with twin beds and two roll away beds It usually occupied by 4 or more people
Quad/Quadruple Room
A room with a queen-sized (60’x80’) or king bed (70” x 80”) for single or double occupancy.
Queen Room/King
A room with one double bed, with one or more single beds occupied by a family with usually 4 or more members
Family Room
CLASSIFICATION OF ROOM ACCORDING TO BED
- Single Bed
- Twin Room
- Double Room
- Double-double Room
- Triple Room
- Quad/Quadruple Room
- Queen Room/King
- Family Room
Economically priced normally without standard facilities like aircon and television
Economy
A moderately priced room equipped with standard facilities
Standard
A higher priced room compared to standard that is more spacious and has superior quality amenities.
Deluxe
A room with a sofa which can be converted into a bed. It may also be called an executive room
Studio
Two or more rooms with entrance doors from the outside door between them through which guests can get through each bedroom without going outside their room.
Connecting Room
A room with one or more rooms inside equipped with luxurious amenities and sold at a higher price
Suite
CLASSIFICATION OF ROOM ACCORDING OF PRICE, LAYOUT AND FACILITIES
- Economy
- Standard
- Deluxe
- Studio
- Connecting Room
- Suite
A room with a bed and a sitting area (usually a small lounge), There may also be a small, separate bed connected to the living room or parlor. It is also called a mini suite
Junior Suite
A suite usually located at the top of the property
Penthouse Suite
A suite designed for the top executives, with facilities and amenities of superior quality.
Executive Suite
