Levels of Communication - Communication and Relational Practice

Question 1

Intrapersonal, interpersonal, transpersonal, small group, and public.

Answer 1

Levels of communication

Question 2

Exemplified in one’s thinking, is also known as self-talk or inner thought. It is a powerful form of communication that occurs within an individual.

Answer 2

Intrapersonal communication

Question 3

Nurses and patients use ___ communication to develop self-awareness and a positive self-concept that can facilitate self-expression and improve health and self-esteem by replacing negative thoughts with positive assertions.

Answer 3

intrapersonal

Question 4

The one-to-one interaction between the nurse and patient that often occurs face to face. It is the level most frequently used in nursing practice. It takes place within a social context and includes all the symbols and cues used to give and receive meaning.

Answer 4

Interpersonal communication

Question 5

Sometimes messages are received differently than the messenger intended. Nurses work with people who have different opinions, experiences, values, and belief systems; therefore, meaning must be validated or mutually negotiated between participants during this level of communication.

Answer 5

Interpersonal

Question 6

Occurs within a person’s spiritual domain. Nurses communicate and relate to their patients within this domain.

Answer 6

Transpersonal communication

Question 7

An approach to communication whereby nurses can join with their patients to create a road map of what is meaningful, significant, and important for the patient in their unique context.

Answer 7

Spiritual inquiry

Question 8

This inquiry illuminates the patient’s contexts, understandings, experiences, and hopes. It is through such dialogue that nurses can communicate with patients in times of deeper, often complex, conflicted, and ambiguous situations.

Answer 8

Spiritual inquiry

Question 9

Interaction that occurs when a small number of people meet together and share a common purpose. This type of communication is usually goal-directed and requires an understanding of group dynamics.

Answer 9

Small-group communication

Question 10

When nurses work on committees, lead patient support groups, form research teams, or participate in patient-centred care conferences, they are using the ___-___ communication process.

Answer 10

small-group

Question 11

For ___ groups to function effectively, members must feel accepted, comfortable in sharing ideas and thoughts openly and honestly, and able to actively listen to other group members and consider possible alternative viewpoints.

Answer 11

small

Question 12

Interaction with an audience.

Answer 12

Public communication

Question 13

Nurses have opportunities to speak with groups of consumers about health-related topics, present scholarly work to colleagues at conferences, lead classroom discussions with peers or students, and engage in ___ advocacy or media activities.

Answer 13

public

Question 14

Requires special adaptations in eye contact, gestures, and voice inflection and the use of media materials to communicate messages effectively.

Answer 14

Public communication

Question 15

The purpose of ___ communication by nurses is to increase audience knowledge about health-related topics, health care issues, and other issues important to the nursing profession.

Answer 15

public