Lecture 1 Flashcards

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1
Q

Organisational Behavior (OB)

A

The study of individuals and their behaviors at work (focus on applied social psychology)

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2
Q

Evidence-based management (EBM)

A

= the ability to translate research into practice, reduces judgment error in decision-making

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3
Q

Cycle of evidence-based management

A
  1. Selecting the best available evidence
  2. Systematic decision-making
  3. Re-evaluating and adapting
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4
Q

4 kinds of evidence in evidence-based management

A
  1. Scientific literature (empirical studies)
  2. Organizations (internal data)
  3. Practitioners (Professional expertise)
  4. Stakeholders (values and concerns)
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5
Q

How is leadership style connected to genetics?

A

Being a great leader is only based on genetics for 24%

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6
Q

Transformational leadership style

A

Charismatic leaders, leaders who inspire others

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7
Q

Transactional leadership style

A

A leader whose style is more likely to resort to rewards and punishments

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8
Q

Ways to measure personality (7)

A
  • Myers-Briggs Type Indicator
  • The Big Five
  • Psychological capita
  • Type A versus Type B
  • Machiavellianism
  • Self-monitoring
  • Risk-taking
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9
Q

Myers-Briggs Type Indicator

A

The most often administered personality test in organizational settings
- Based on Carl Jung
- Claims to assess your ‘true’ personality type
(unconscious)
- Claims to predict behavior

Introversion vs Extroversion
Sensing vs Intuition
Thinking vs Feeling
Judging vs Perceiving

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10
Q

The Big Five

A
  • Openness to experience
  • Conscientiousness
  • Extraversion
  • Agreeableness
  • Neuroticism

Reliable predictors of job performance, entrepreneurship, deviant behavior, turnover, and turnover intentions

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11
Q

Person-Environment Fit (PE)

A

= when an individual’s personality is aligned with their environment, it results in job satisfaction, organizational commitment, and better performance on the job

Two types of fit

- Person-Organization (PO) fit
- Person-Job (PJ) fit
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12
Q

Person-Organization Fit

A

= match between a person’s individual values and those of the organization they work for

Selection by the organization as well as the employee

Results in increased job satisfaction, organizational commitment, and better performance

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13
Q

Person-Job Fit

A

Job characteristics are aligned with employees’ personality, motivations, and abilities

Two forms:

- Demands-abilities fir (DA)
- Needs-supplies fit (NS)

Poor fit results in burnout, good fit results in a higher salary

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14
Q

attitude

A

= how positive or negative you feel about, think about, or act towards a topic or entity

ABC: Affect, Behavior, Cognition

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15
Q

Job Satisfaction

A

pleasurable or positive emotional state resulting from the appraisal of job or job experience

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16
Q

Job Description Index + its 5 facets

A

One of the most used job satisfaction questionnaire

5 facets: Work, Pay, Promotion, Supervision, Co-workers

17
Q

Organizational Commitment

A

A psychological state that describes an employee’s relationship with their organization and a propensity to continue the relationship

18
Q

Three components of commitment

A
  • Affective commitment (emotional attachment)
    • Continuance commitment (cost of leaving)
    • Normative commitment (moral obligation to stay)
19
Q

Perceived Organizational Support (POS)

A

POS: Employees’ perception of whether or not the organization values their contributions and cares about their well-being

Favorable treatment in terms of :

- Fairness
- Supervisor support
- Rewards & Job conditions
20
Q

How to increase (POS) Perceived Organizational Support

A
  • Implement supportive workforce services
    • Be fair and equitable
    • Set realistic goals and provide rewards
    • Offer individualized benefits
    • Support supervisor
    • Train people to be supportive
    • Promote social networks
    • Start support even before employment