Chapter 14 Flashcards
What are the levels of organizational culture?
- Artifacts and creations (architecture and artwork)
- Values
- Assumptions
What are the 7 characteristics of organizational culture?
- Innovation and risk taking
- Attention to detail
- Outcome orientation
- People orientation
- Team orientation
- Aggressiveness
- Stability
Market control
When prices determine how social interactions between people are formed
Bureaucratic control
When legitimate authority governs social interactions
Clan control
When shared values and beliefs governhow people interact socially
What are the two characteristics of strong cultures?
- High levels of agreement among employees about values
2. High intensity toward these values
Organizational socialization
Process an organization utilizes to ensure that new members acquire necessary attitudes and skills to become productive organizational members
What are the steps of socialization?
- Anticipatory Socialization
- Entry and Assimilation
- Metamorphosis
- > Outcomes (Performance, Satisfaction, Commitment, Lower turnover)
Organizational anticipatory socialization
The process an individual goes through as they attempt to find an organization to join (Recruiting & Selection)
Attraction-Selection-Attrition (ASA)
Suggests that applicants are attracted to organizations that match their personalities. Employees won’t apply to an organization if they fee they won’t fit in.
How do employees learn organizational culture?
Through stories from other employees, Rituals such as graduation ceremony, Symbols such as corporate logo, and Language like jargon,
Organizational culture vs organizational climate
Organizational climate - shared perceptions of the way things are
Culture is an evolved context and climate is a situation that employees are in.
Climcult perspective
Suggerst combining survey measures of climate and culture to gain a more complete view of how poeple describe their organization’s values and their work experiences.
