Kouzes & Posner Ch 12 pp 323-336 - Put Title Here Flashcards

1
Q

From Kouzes and Posner:

Wherever you find a strong culture built around strong values… you’ll also find endless examples of _______ who personally live the values.

A

Leaders

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2
Q

From Kouzes and Posner:

The Leader has to set the example of what’s expected & what will be rewarded by being ________ _________.

A

Personally Involved

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3
Q

From Kouzes and Posner:

True/False: One of the most significant ways in which leaders show others that they care & appreciate the efforts of their consituents is to be out there with them.

A

TRUE

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4
Q

From Kouzes and Posner:

What goes up when leaders are personally involved?

A

Believability

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5
Q

From Kouzes and Posner:

True/False: Exemplary Leaders are out and about ALL of the time.

A

TRUE

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6
Q

From Kouzes and Posner:

You need to believe that spending your own time _________ to others is important.

A

Listening

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7
Q

From Kouzes and Posner:

What percentage of people do NOT trust leadership

A

70%

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8
Q

From Kouzes and Posner:

One of the reasons that leaders are out-and-about with intentionality is to: (2 possible answers)

A

Focus People’s Attention OR Personally demonstrate that they care

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9
Q

From Kouzes and Posner:

_____-person examples are always more powerful & striking than _____-party examples.

A

1st-person/ 3rd-party

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10
Q

From Kouzes and Posner:

Stories by their nature are public forms of ______________.

A

Communication

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11
Q

From Kouzes and Posner:

A lack of stories may indicate a ______-_______ Controlling Management

A

Heavy-Handed

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12
Q

From Kouzes and Posner:

Leaders find other ways to perpetuate the ___________ stories.

A

Important

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13
Q

From Kouzes and Posner:

Stories can be particularly helpful in providing ____________ to individuals facing challenging situations

A

inspiration

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14
Q

From Kouzes and Posner:

What form of decision making do Professionals in life or death situations use?

A

Nonlinear Approach

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15
Q

From Kouzes and Posner:

Method found most powerful for eliciting knowledge in high-stake situations is to use _______.

A

Stories

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16
Q

From Kouzes and Posner:

True/False: Celebrating together reinforces the fact theat extraordinary performance is the result of many people’s efforts.

A

TRUE

17
Q

From Kouzes and Posner:

Anytime people gather there’s the opportunity to create a spirit of _____________

A

Community

18
Q

From Kouzes and Posner:

Celebrations are ________ that create meaning.

A

Rituals

19
Q

From Kouzes and Posner:

It’s vitally important to be _______ about the statments you’re making and the behaviors you’re reinforcing

A

Clear

20
Q

From Kouzes and Posner:

As a Leader… be prepared for every public opportunity to reinforce the __________ and the meaning you want to create.

A

culture

21
Q

From Kouzes and Posner:

Being sincere really means being __________.

A

yourself