Kouzes & Posner Ch 10 pp 264-278 - Sheet1

Question 1

From Kouzes and Posner:

According to the Leadership Challenge, How can jobs be designed to strengthen constituents?

Answer 1

1. Make sure people know what is expected of them. 2. Provide sufficient training. 3. Have them experience a variety of tasks 4. Create occasions for them to network 5. Involve them in decisions that directly affect their job performance

Question 2

From Kouzes and Posner:

According to the Leadership Challenge, is fostering self confidence a critical process in srengthening others? Why or why not?

Answer 2

Yes. Having self confidence and believing in your ability to handle the job, no matter how difficult is essential in promoting and sustaining consistent efforts.

Question 3

From Kouzes and Posner:

According to the Leadership Challenge, Is the a direct correlation between confidence and competence?

Answer 3

Yes, you cannot just tell people they can do it if they really cannot.

Question 4

From Kouzes and Posner:

According to the Leadership Challenge, is confidence an aftermath or a prerequisite?

Answer 4

Prerequisite. It is a product of doing a task successfully over and over but not a prerequisite to needing to be able to do that task.

Question 5

From Kouzes and Posner:

According to the Leadership Challenge, Why must a leader act as a coach?

Answer 5

To help their constituents learn how to use their skills and talents.

Question 6

From Kouzes and Posner:

According to the Leadership Challenge, What are 3 systemic ways Leaders can strengthen their constiuents?

Answer 6

1. Make it possible for them to exercise discretion. 2. Design options and alternatives to the ways that work and services produced. 3. Foster accountability and responsibility that compels action.

Question 7

From Kouzes and Posner:

According to the Leadership Challenge, what are 3 ACTIONS that can be taken to strengthen their constituents?

Answer 7

1. Increase individual accountability. 2. Offer visible support to constiuents. 3. Conduct monthly coaching conversations

Question 8

From Kouzes and Posner:

What must a good leader act as to his employees?

Answer 8

A coach

Question 9

From Kouzes and Posner:

Confidence is a product of what?

Answer 9

It is a product of doing a task successfully over and over but not a prerequisite to needing to be able to do that task.