Kouzes & Posner Ch 09 pp 221-234 - Sheet1

Question 1

From Kouzes and Posner:

According to Kouzes & Posner, what is the first thing that a leader must do to foster collaboration in teams?

Answer 1

learn how to trust employees

Question 2

From Kouzes and Posner:

True or False: Leadership is a solo act

Answer 2

False; it’s a team effort

Question 3

From Kouzes and Posner:

Leaders can’t gain the respect of their team with instilling a ___________________ within their employees and allowing them the freedom to come up with their own conclusions

Answer 3

sense of confidence

Question 4

From Kouzes and Posner:

Winning strategies are based on the ______________ philosophy

Answer 4

“we not I”

Question 5

From Kouzes and Posner:

Inorder to foster collaboration within a team leaders must be skilled in what two essential skills?

Answer 5

creating a climate of trust and facilitating relationships

Question 6

From Kouzes and Posner:

What element, according to Kouzes & Posner, is the most fundamental in building a winning team?

Answer 6

trust

Question 7

From Kouzes and Posner:

The more______people feel, the better they_______

Answer 7

trusted; innovate

Question 8

From Kouzes and Posner:

Interdependence can be defined as:

Answer 8

a condition in which everyone knows that they cannot succeed unless everyone else succeeds

Question 9

From Kouzes and Posner:

Mutual dependence is:

Answer 9

a community of people in which each knows that they need others to be successful

Question 10

From Kouzes and Posner:

What is an effective way for leaders to help people overcome short-term setbacks?

Answer 10

Reframe the incident as a learning experience that will help the team with more difficult challenges in the future