Kouzes & Posner Ch 01 pp 16-26 - Sheet1 Flashcards
From Kouzes and Posner:
Exemplary leaders go first by _________ _________ __________ through the daily actions that demonstrate they are deeply commited to their beliefs.
Setting the Example
From Kouzes and Posner:
People follow the _________, not the plan.
Person
From Kouzes and Posner:
Leaders __________ are far more important than their words when one wants to determine how serious leaders really are about what they say.
Deeds
From Kouzes and Posner:
Every organization, every social movement, begins with a __________.
Dream
From Kouzes and Posner:
True or False - Visions seen only by leaders are insufficient to create organized movement or change?
TRUE
From Kouzes and Posner:
A person with no _________________ is not a leader.
Constituents
From Kouzes and Posner:
Leadership is a ____________, not a monologue
Dialogue
From Kouzes and Posner:
All leaders _____________ ____________ ____________.
Challenge the Process
From Kouzes and Posner:
Innovation comes more from ___________ than telling.
Listening
From Kouzes and Posner:
What type of innovation comes from customers, clients, vendors and people on the front lines?
Product Innovation
From Kouzes and Posner:
What type of innovation comes from the people doing the work?
Process Innovation
From Kouzes and Posner:
Leaders aren’t the __________,as much as they are the early adopters and patrons of innovation.
Inventors
From Kouzes and Posner:
Leaders know well that innovation and change involve experimenting and __________ _________.
Taking Risks
From Kouzes and Posner:
_________ ___________, when piled on top of each other, build confidence that even the biggest challenges can be met.
Little Victories
From Kouzes and Posner:
The leaders mantra is?
Try, Fail, Learn.
From Kouzes and Posner:
Leaders _________ from their failures as well as their successes, and they make it possible for others to do the same.
Learn
From Kouzes and Posner:
To get extrordinary things done in organizations, leaders have to _________ _________ _________ ____________.
Enable Others to Act
From Kouzes and Posner:
Leaders foster collaboration and build _________.
Trust
From Kouzes and Posner:
True or False - Leaders understand that the command-and-control techniques of traditional management no longer apply.
TRUE
From Kouzes and Posner:
It’s part of the leaders job to show ____________ for people’s contributions and to create a culture of celebrating values and victories.
Appreciation
From Kouzes and Posner:
Recognizing ____________ can be one-to-one or with many people. It can come from dramatic gestures or simple actions.
Contributions
From Kouzes and Posner:
Leadership is not found simply at the highest levels of organizations and society, it can be found _________________.
Everywhere
From Kouzes and Posner:
True or False - Leadership is reserved for a few charismatic men and women.
False, it’s not reserved for a few charasmatic men and women
From Kouzes and Posner:
Leadership is a relationship between those who aspire to lead and those who choose to ___________.
Follow
