Kouzes & Posner Ch 01 pp 16-26 - Sheet1

Question 1

From Kouzes and Posner:

Exemplary leaders go first by _________ _________ __________ through the daily actions that demonstrate they are deeply commited to their beliefs.

Answer 1

Setting the Example

Question 2

From Kouzes and Posner:

People follow the _________, not the plan.

Answer 2

Person

Question 3

From Kouzes and Posner:

Leaders __________ are far more important than their words when one wants to determine how serious leaders really are about what they say.

Answer 3

Deeds

Question 4

From Kouzes and Posner:

Every organization, every social movement, begins with a __________.

Answer 4

Dream

Question 5

From Kouzes and Posner:

True or False - Visions seen only by leaders are insufficient to create organized movement or change?

Answer 5

TRUE

Question 6

From Kouzes and Posner:

A person with no _________________ is not a leader.

Answer 6

Constituents

Question 7

From Kouzes and Posner:

Leadership is a ____________, not a monologue

Answer 7

Dialogue

Question 8

From Kouzes and Posner:

All leaders _____________ ____________ ____________.

Answer 8

Challenge the Process

Question 9

From Kouzes and Posner:

Innovation comes more from ___________ than telling.

Answer 9

Listening

Question 10

From Kouzes and Posner:

What type of innovation comes from customers, clients, vendors and people on the front lines?

Answer 10

Product Innovation

Question 11

From Kouzes and Posner:

What type of innovation comes from the people doing the work?

Answer 11

Process Innovation

Question 12

From Kouzes and Posner:

Leaders aren’t the __________,as much as they are the early adopters and patrons of innovation.

Answer 12

Inventors

Question 13

From Kouzes and Posner:

Leaders know well that innovation and change involve experimenting and __________ _________.

Answer 13

Taking Risks

Question 14

From Kouzes and Posner:

_________ ___________, when piled on top of each other, build confidence that even the biggest challenges can be met.

Answer 14

Little Victories

Question 15

From Kouzes and Posner:

The leaders mantra is?

Answer 15

Try, Fail, Learn.

Question 16

From Kouzes and Posner:

Leaders _________ from their failures as well as their successes, and they make it possible for others to do the same.

Answer 16

Learn

Question 17

From Kouzes and Posner:

To get extrordinary things done in organizations, leaders have to _________ _________ _________ ____________.

Answer 17

Enable Others to Act

Question 18

From Kouzes and Posner:

Leaders foster collaboration and build _________.

Answer 18

Trust

Question 19

From Kouzes and Posner:

True or False - Leaders understand that the command-and-control techniques of traditional management no longer apply.

Answer 19

TRUE

Question 20

From Kouzes and Posner:

It’s part of the leaders job to show ____________ for people’s contributions and to create a culture of celebrating values and victories.

Answer 20

Appreciation

Question 21

From Kouzes and Posner:

Recognizing ____________ can be one-to-one or with many people. It can come from dramatic gestures or simple actions.

Answer 21

Contributions

Question 22

From Kouzes and Posner:

Leadership is not found simply at the highest levels of organizations and society, it can be found _________________.

Answer 22

Everywhere

Question 23

From Kouzes and Posner:

True or False - Leadership is reserved for a few charismatic men and women.

Answer 23

False, it’s not reserved for a few charasmatic men and women

Question 24

From Kouzes and Posner:

Leadership is a relationship between those who aspire to lead and those who choose to ___________.

Answer 24

Follow

Question 25

From Kouzes and Posner:

72% of respondents to an online survey selected ________ __________ as being most essential to business success in 5 years.

Answer 25

Social Skills

Question 26

From Kouzes and Posner:

A study by Public Allies, an AmeriCorps organization, Sought opinions of 18-30 year-olds on the subject of leadership and qualities that were important in a good leader. What were the top two responses?

Answer 26

“Getting along with other people” and “Being able to see a situation from someone else’s point of view”

Question 27

From Kouzes and Posner:

28% of respondents to an online survey selected ________ __________ as being most essential to business success in 5 years.

Answer 27

Internet Skills

Question 28

From Kouzes and Posner:

Success in leadership, success in business and success in life have been, are now, and will continue to be a function of how well people _______ and _________ together.

Answer 28

Work & Play

Question 29

From Kouzes and Posner:

Embedded in The Five Practices of Exemplary Leadership are behaviors that can serve as the basis for learning to lead. These are called the:

Answer 29

The Ten Commitments of Leadership

Question 30

From Kouzes and Posner:

Commitment 1 - “Clarify values by finding your voice and affirming shared ideas”, belongs in which of the Five Practices of Exemplary Leadership?

Answer 30

Model the Way

Question 31

From Kouzes and Posner:

Commitment 2 - “Set the example by aligning actions with shared values”, belongs in which of the Five Practices of Exemplary Leadership?

Answer 31

Model the Way

Question 32

From Kouzes and Posner:

Commitment 3 - “Envision the future by imagining exciting and ennobling possibilities”, belongs in which of the Five Practices of Exemplary Leadership?

Answer 32

Inspire a Shared Vision

Question 33

From Kouzes and Posner:

Commitment 4 - “Enlist others in a common vision by appealing to shared “, belongs in which of the Five Practices of Exemplary Leadership?

Answer 33

Inspire a Shared Vision

Question 34

From Kouzes and Posner:

Commitment 5 - “Search for opportunities by seizing the initiative and by looking outward for innovative ways to improve.”, belongs in which of the Five Practices of Exemplary Leadership?

Answer 34

Challenge the Process

Question 35

From Kouzes and Posner:

Commitment 6 - “Experiment and take risks by constantly generating small wins and learning from experience.”, belongs in which of the Five Practices of Exemplary Leadership?

Answer 35

Challenge the Process

Question 36

From Kouzes and Posner:

Commitment 7 - “Foster collaboration by building trust and facilitating relationships.”, belongs in which of the Five Practices of Exemplary Leadership?

Answer 36

Enable Others to Act

Question 37

From Kouzes and Posner:

Commitment 8 - “Strengthen others by increasing self-determination abd developing competence.”, belongs in which of the Five Practices of Exemplary Leadership?

Answer 37

Enable Others to Act

Question 38

From Kouzes and Posner:

Commitment 9 - “Recognize contributions by showing appreciation for individual excellence.”, belongs in which of the Five Practices of Exemplary Leadership?

Answer 38

Encourage the Heart

Question 39

From Kouzes and Posner:

Commitment 10 - “Celebrate the values and victories by creating a spirit of community.”, belongs in which of the Five Practices of Exemplary Leadership?

Answer 39

Encourage the Heart