Industrial & Organizational Flashcards

1
Q

Adverse Impact

A

based on the 80% or 4/5ths rule - the percentage of minorities selected must be at least 4/5ths of the percentage of non-minorities selected

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2
Q

Unfairness

A

different predictor scores but similar criterion scores or 2 parallel regression lines

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3
Q

Differential Validity

A

different validity coefficients - it’s more valid at predicting performance of one group (males) over another group (females)

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4
Q

Selection Procedure: Multiple Regression Approach

A

Compensatory technique where low scores on one predictor can be compensated for by high scores on another predictor

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5
Q

Selection Procedure: Multiple Cut-off

A

A non-compensatory technique where only people who meet or exceed the cut-off of each predictor will be considered

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6
Q

Selection Procedure: Multiple Hurdles

A

A non-compensatory technique where predictors & meeting the cut-off happen in a particular order to continue in the selection process

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7
Q

Two strategies to enhance transfer of training

A
  1. Overlearning - best for situations that don’t happen often & done under stress
  2. Identical elements - similarities between training & actual work
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8
Q

Holland’s Personality-Job Fit Theory - what’s the hexagon (mneumonic phrase to remember?)

A

6 personality types of SAIRCE or RIASEC model
Realistic
Investigative
Artistic
Social
Enterprising
Conventional

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9
Q

Super’s Life/Career Rainbow - 3 important concepts within the theory

A
  1. Career maturity
  2. Life roles
  3. Self-concepts
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10
Q

Krumboltz’s Social Learning Theory - what did he believe influenced career choice?

A

modeling & reinforcement

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11
Q

Tiedman & O’Hara’s Theory of Career Development - 3 important concepts

A

Differentiation
Integration
Self-awareness

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12
Q

Schein’s Career Anchor Theory

A

A person’s self-concept acts as an anchor or stabilizing force to determine future occupational decisions (he found 8 categories of career anchors)

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13
Q

What studies influenced the human relations approach to management?

A

The Hawthorne Studies

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14
Q

What did the Hawthorne Studies study & what were the findings?

A

They studied the effects of environmental factors on on productivity where they found productivity increased because they were being observed not because of environmental changes

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15
Q

What’s the Hawthorne Effect?

A

That productivity increased in workers due to being observed

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16
Q

What’s connected to McGregor’s theory X and theory Y with human relations & scientific management approaches

A

Theory X = scientific management
Theory Y: human relations

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17
Q

What kind of leader is associated to the greatest levels of employee satisfaction

A

Democratic leader

18
Q

What two leaders have better productivity in their employees? Which one has the worst?

A

Democratic & Authoritarian - better
Laissez-faire - worst

19
Q

High LPC vs Low LPC - what are they oriented to?

A

High LPC = relationship-oriented
Low LPC = task-oriented

20
Q

Low LPCs are most effective in what situations

A

Situations that are highly favourable or unfavourable

21
Q

High LPCs are most effective in what situations

A

in moderately favourable situations

22
Q

What happens with satisfaction & dissatisfaction when lower needs are met or not met

A

lower needs are not met = dissatisfaction
lower needs met = doesn’t produce satisfaction

23
Q

What happens with satisfaction/motivation & dissatisfaction when upper needs are met or not met

A

upper needs not met = doesn’t produce dissatisfaction
upper needs met = increases satisfaction/motivation

24
Q

Quality of Work-Life programs are what & have what effect on satisfaction & performance

A

Teams that meet weekly to discuss problems in their area of responsibility - greater effect on satisfaction than performance

25
Q

Quality Control Circles have what effect on production, satisfaction,

A

QCCs are from the same department & participate in decisions affecting the nature of their work & the way it is performed - increases production & satisfaction & decreases absenteeism & turnover

26
Q

Satisfaction is greatest in what centralized network?

A

Less Centralized/Decentralized communication network

27
Q

Risky shift

A

people make riskier decisions while in a group

28
Q

Response polarization

A

views become more extreme when joining a group of people who share your view

29
Q

Groupthink

A

They seek more unanimity & consensus more than seeking best possible alternatives

30
Q

Super’s Life/Career Rainbow - 5 major stages of career development

A
  1. growth (0-13)
  2. exploration (14-24)
  3. establishment (25-44)
  4. maintenance (45-64)
  5. decline/disengagement (65+)
31
Q

BIB or biographical inventory (Biographical information blanks) are good at what & why aren’t they used often?

A

they are good predictors at job success & of turnover but their development is time-consuming & costly due to being tailored to the specific work behaviours of the position

32
Q

Herzberg’s beliefs on what improves satisfaction of employees?

A

meeting upper-level needs, giving employees a greater role in planning (job enrichment) & performing their work & expanding the variety of tasks (job enlargement)

33
Q

What’s the halo bias/effect?

A

A raters rating on one aspect or their overall impression impacts their ratings on other unrelated dimensions

34
Q

Primary goal of a realistic job preview is to:

A

reduce turnover

35
Q

What Big 5 personality trait is most predictive of performance?

A

Conscientiousness

36
Q

Which test is the best predictor of job performance?

A

Mental Cognitive Ability Tests

37
Q

Disadvantage with validity of BIB (biographical informational blanks)

A

Lacks face validity for specific work tasks

38
Q

When’s vestibule training useful?

A

when on the job training would be too costly & expensive

39
Q

Three types of beliefs of expectancy theory and what do the three beliefs mean?

A
  1. Expectancy - expectancy of success from their efforts resulting in desired achievement
  2. Instrumentality - anticipation of rewards
  3. Valence- how much they value of the offered rewards
40
Q

Theory X, Theory Y & Theory Z

A

X: workers are lazy & need to be coerced & directed
Y: people find satisfaction in work, against control/punishment & people
Z: emphasis on loyalty, slow promotion, emphasis on non-specialized career paths & high levels of group decision making