HPM 9.1 Employee Relations Flashcards
What is the purpose of the Employee Relations manual?
Establish policy and to provide managers and supervisors with guidelines for administering the Department’s employee relations program.
What is the objective of the Employee Relations manual?
Provide managers and supervisors with the knowledge of the concepts, laws, and professional practices of employee relations.
Does the Employee Relations manual address excluded employees or represented employees?
Both.
What is the purpose of the Employee Relations program?
To encourage harmonious relations between the Department and its employees, and establish procedures for the equitable and peaceful resolution of differences on employee relations matters.
What is the key to increased employee job satisfaction, motivation, efficiency, and morale?
Development of open lines of communication.
What is the Commissioner’s philosophy regarding employee relations?
That commanders establish and maintain positive lines of open communication with employees and employee representatives.
Who is responsible for seeing that employee relations policies of the Department are properly administered?
Managers and supervisors.
Who is responsible for developing, coordinating, and administering employee relations policies and procedures for the Office of the Commissioner?
Office of Employee Relations (OER).
What are some examples of the duties performed by OER?
Provide assistance and advice to managers and supervisors on matters relating to wages, hours, and other terms and conditions of employment. Maintaining a liaison with the Department of Personnel Administration and employee organizations on representational matters. Reviewing grievances/complaints processed at all levels and investigating grievances/complaints at the Commissioner’s level of appeal. Representing the Department in negotiations for various bargaining units. Training managers and supervisors to enhance their understanding and develop their expertise in the principles and concepts of public sector employee relations. Representing the Department in arbitration, unfair labor practice charges and non-merit statutory appeal hearings. Serving as the Departmental authority for the administration of the Management Relations Program.
What does the administration of labor contracts involve?
Strict adherence to the provisions which have been negotiated between the exclusive representatives and the State.
CHP management administers how many labor contracts for how many bargaining units?
12
What can occur as a result of misapplication of failure to enforce terms of a labor contract?
May result in violations that are subject to the grievance and arbitration procedures.
A misapplication of a negotiated provision because of inconsistency and/or misunderstanding may result in what?
Alleged violation of the agreement in the form of a grievance.
How should management administer contracts?
In an equitable, non-discriminatory, and relatively uniform manner.
When can provisions of a labor contract be changed?
By mutual agreement between the employer and the exclusive representatives.
What are contract interpretations?
Supplemental guidelines of management’s interpretations of the labor contract published by OER (on a CHP 62).
How are contract interpretations printed and to whom are they distributed?
They are printed on blue paper and distributed without cover memoranda to all applicable managers and supervisors.
Which employees are commanders required to inform of the contents of the published contract interpretations?
All applicable managers and supervisors. First line supervisors designated “represented” under the Dills Act.
What provision in a contract requires employees who do not desire, for whatever reason, to join the exclusive bargaining organization, to pay a service fee to the organization for representation, regardless of membership status?
Fair share fee.
What is the definition of a labor contract/MOU?
A written agreement between the State and a labor organization, usually for a definite term, defining conditions of employment, rights of employees and the labor organization, and procedures to be followed in settling disputes or handling issues that arise during the life of the contract.
Withdrawal of an association’s status as exclusive representative upon vote by the employees in the unit that they no longer wish to be represented by a particular exclusive representative is called what?
Decertification.
Who are “excluded employees” within the CHP?
All managerial. All confidential. All supervisory.
What is the definition of an injunction?
A restraining order issued by a court for a temporary period without a preliminary hearing requiring one of the parties to perform or cease a specified activity.
What is the term used in the Government Code to describe negotiations?
Meet and confer in good faith.