General Information Questions Flashcards

1
Q

__ __ __ is the process where this planning is performed to make sure that the resulting product is of acceptable quality

A

Plan Quality Management

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2
Q

A flowcharting tool that is popular in quality management is the ___ value chain.

A

Supplier, Inputs, Processes, Outputs, Customers

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3
Q

Manage Quality is sometimes referred to as __ __?

A

Quality Assurance

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4
Q

The two primary purposes of Manage Quality are?

A
  1. To put the quality management plan into practice and to see that the product, services, or result achieves quality.
  2. To improve and streamline the overall process of producing the product, service, or result
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5
Q

Steps of Problem Solving:

A

Define the problem, Root Cause Analysis, Identify Possible Soultions, Choose a Solution, Implement the Solution, Verify the Solution

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6
Q

__ __ is the process of where each deliverable is inspected measured, and tested. The Process makes sure that everything produced meets quality standards.

A

Control Quality

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7
Q

In the Process Group “Planning,” the Quality Management Process is?

A

Plan Quality Management

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8
Q

In the Process Group “Executing,” the Quality Management Process is?

A

Manage Quality

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9
Q

In the Process Group “Monitoring & Controlling” the Quality Management Process is?

A

Control Quality

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10
Q

The Primary outputs associated with the “Plan Quality Management (2x)” process is?

A

Quality Management Plan and Quality Metrics

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11
Q

The Primary outputs associated with the “Manage Quality (2x)” process is?

A

Change request, Test and Evaluation Documents

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12
Q

The Primary outputs associated with the “Control Quality (2x)” process is?

A

Quality Control Measurements and Verified Deliverables

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13
Q

What is “Earned Value” and what is the formula?

A

How much work should have been completed at a point in time based on the plan.

EV=%ofWorkComplete×Budget
EV=40%×$100,000=$40,000

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14
Q

In the Process Group “Planning,” what is the Cost Management Process utilized (3x)?

A

Plan Cost Management, Estimate Costs, Determine Budget

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15
Q

In the Process Group “Monitoring & Controlling” what is the Cost Management Process utilized?

A

Control Costs

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16
Q

What is the primary output of the “Plan Cost Management?”

A

Cost Management Plan

17
Q

What is the primary output of “Estimate Costs?”

A

Cost Estimates

18
Q

What is the primary output of “Determine Budget (2x)?”

A

Cost Baseline and Project Funding Requirements

19
Q

What is the primary output of “Control Cost (2x)?”

A

Work Performance Information and Cost Forecasts

20
Q

Problem Solving (confronting)
Forcing
Compromising
Smoothing
Withdrawal

A

win-win
win-lose
lose-lose
lose-lose
yield-lose