FOPP Flashcards
What is Fire officer I?
An officer supervising
a small administration or technical group or
a single fire company or apparatus
What is fire officer II?
Senior non-chief officer level in charge of
a larger group performing a specialized service or significant administrative section or
a multiunit fire station
What is fire officer IIII and fire officer IV
Officer IIII is a district chief
officer IV is a fire chief
What factors need to be understood regarding the regulatory environment that guides emergency services work?
An understanding of: negligence, duty to act, standard of care, tort immunity, types of laws, role of the occupational safety and health administration, impact of NFPA standards on OSHA and standard of care, sexual harassment
What is the fire officer responsible for?
Being a leader and supervisor to a crew of firefighters,
managing a budget for the station, understanding the response district,
knowing departmental operational procedures, being able to manage an incident,
understand fire prevention methods,
fire and building codes and applicable ordinances,
the departments record management system
What is the emphasis placed on at the fire officer I level?
Accomplishing the department’s goals and objectives by working through subordinates to achieve desired results
What are the four fire department goals and objectives the fire officer I must be able to perform?
Emergency duties,
non-emergency duties, administrative duties,
supervisory functions
What does the trumpet symbolize?
Symbol of authority
the rank of chief
the Chiefs need to communicate clearly
What is the source of authority?
People charged with protecting the public or given certain authority to enable them to perform effectively
What is the chain of command?
The fire departments organized structure for managing the department as well as for directing fire ground operations
What are the four management principles of most fire departments?
Unity of command
span of control
division of labour
discipline
What is unity of command?
Each firefighter answers to only one supervisor and each supervisor answers to only one boss
What is the division of labour?
A way of organizing an incident by breaking down the overall strategy into smaller tasks
What does discipline mean?
Guiding and directing firefighters to do what their fire department expects of them
What are the three other ways to look at the organization of a fire department?
Function
geography
staffing
Henri Fayol wrote a book about four functions of management in what year?
1916
Who wrote the English translation to Henri Fayols book and in what year?
Constance storrs provided the English translation in 1949.
What were the 4 functions of management in Henri Fayol’s book?
Planning
organizing
leading
controlling
According to Henri Fayol’s functions of management planning means what?
A method worked out before hand to accomplish an objective
What span does short range planning cover?
What span does medium range planning cover?
What span does long range planning cover?
Short - up to a year
Medium - 1-3 yrs
Long - more than 3 yrs
According to Henri Fayol’s functions of management organizing means what?
Putting resources together into an orderly, functional, structured whole
According to Henri Fayol’s functions of management leading means what?
Guiding or directing in a course of action
What is a leadership?
a complex process of influencing others to accomplish a task
According to Henri Fayol’s functions of management controlling means what?
Restraining, regulating, governing, counteracting or overpowering
What are rules and regulations?
Implemented law that has been passed by a government body
What are policies?
Definite guidelines for present and future actions
What are standard operating procedures (SOP)s?
Operations are actions developed within the fire department, approved by the chief, to ensure all members of the department approach a situation or perform a given task in the same manner
When was the IAFF established?
February 28, 1918
What were the three principal objectives at the time the IAFF was established?
Obtain pay raises
establish the two platoon or 12 hour workday schedule
that appointments and promotions were based on individual merit not political affiliation
What is the root cause of almost every labour disturbance?
Failure to manage the relationship between labour and management properly
What is the supervisor between the firefighters and the fire dept?
First point of contact
What are the four main fire officers tasks?
Beginning of shift report notifications
decision making
problem solving
What is the beginning of shift report?
A report provided to the district chief within the first quarter hour of shift may be electronic paper verbal
What is important to remember about notifications to a senior officer?
Some types of information must be passed up the chain of command quickly
What do fire chiefs typically want new officers to do?
Run their companies and make the decisions that are within their scope of responsibility
Not complain about problems without posing any solutions
What are the four major changes in firefighters career?
- Completing the probationary training.
- completes the promotional process and starts working as an officer
- the officer advances through the promotional process and starts working as a chief officer
- when a fire fighter retires
What is a fire officers “sacred duty”?
To ensure that all of the firefighting members remain safe when operating in a hostile or hazardous work environment
What does the formal fire department organization consider a fire officer to be?
The fire chiefs representative at that particular work location
According to James O. Page what are the three distinct roles of a fire officer?
Supervisor
commander
trainer
What does it mean to be the official representative of the fire chief?
expecting that every fire officer will issue orders and directives and conduct business in a way that meets the fire chiefs objectives
to supervise the fire company in a manner consistent with the rules and regulations of the fire department
If a fire officer disagrees with a particular directive or an unpopular order what should be his/her course of action?
Express any concerns and objections with his/her supervisor in private
What are some key points when a fire officer is expected to function as a commander?
Exercise strong direct supervision over the company members potentially function as the initial IC
develop a command presence
A Fire officer’s responsibility is to train the firefighters under his/her command to…?
Show they are confident and competent in their skills
What are three ways to develop competencies within a fire fighting crew?
Develop a personal training library know the neighbourhood
use problem-solving scenarios
What are three ways to ensure a good working relationship with a supervisor?
- Keep your supervisor informed •make appropriate decisions at your level of responsibility
- consult with your supervisor before taking major disciplinary actions or making policy changes
What is integrity and how does it relate to a fire officer?
The complex system of inherent attributes that determine a persons moral and ethical actions and reactions.
A Fire officer should “walk the talk” and demonstrate the behaviours that he/she says are important
How can a fire officer demonstrate ethical behaviour?
Makes decisions and models behaviour consistent with the departments core values, mission statement and value statements
What year was the civil rights act established?
1964
What areas did the civil rights act cover?
Local governments, schools, colleges and unions
What act replaced the civil rights act of 1964?
The equal employment opportunity act of 1972
What areas did the equal employment opportunity act cover?
Almost all public and private employers with 15 or more employees
What is a hostile work environment?
Unwelcome conduct of supervisors, coworkers, customers, contractors or anyone else with whom the victim interacts with on the job, and the unwelcome conduct renders the workplace atmosphere intimidating, hostile or offensive
What is an actionable item?
Employee behaviour that requires an immediate corrective action by the supervisor
When did the equal employment opportunities commission amend the guidelines on sexual-harassment?
1999
What is the standard for evaluating sexual-harassment?
What a “reasonable person” in the same or similar circumstances would find intimidating, hostile or abusive
What can the term hostile work environment be used to describe?
A broad range of situations in which an employee is subject to discrimination in the workplace
What needs to be done when handling a harassment or hostile workplace complaint?
- keep an open mind
- Treat the person who files a complaint with respect and compassion
- don’t blame the person filing the complaint
- don’t retaliate against the person filing the complaint
- follow established procedures
- interview the people involved
- look for corroboration or contradiction
- Keep it confidential
- Write it all down
- Cooperate with government agencies
When did the NFPA adopt NFPA 1021?
1976