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Acting Capt Exam 2021 > FOPP > Flashcards

FOPP Flashcards

1
Q

What is Fire officer I?

A

An officer supervising
a small administration or technical group or
a single fire company or apparatus

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2
Q

What is fire officer II?

A

Senior non-chief officer level in charge of
a larger group performing a specialized service or significant administrative section or
a multiunit fire station

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3
Q

What is fire officer IIII and fire officer IV

A

Officer IIII is a district chief

officer IV is a fire chief

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4
Q

What factors need to be understood regarding the regulatory environment that guides emergency services work?

A 
An understanding of:
negligence, 
duty to act, 
standard of care, 
tort immunity, 
types of laws, 
role of the occupational safety and health administration, 
impact of NFPA standards on OSHA and standard of care,
sexual harassment
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5
Q

What is the fire officer responsible for?

A

Being a leader and supervisor to a crew of firefighters,
managing a budget for the station, understanding the response district,
knowing departmental operational procedures, being able to manage an incident,
understand fire prevention methods,
fire and building codes and applicable ordinances,
the departments record management system

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6
Q

What is the emphasis placed on at the fire officer I level?

A

Accomplishing the department’s goals and objectives by working through subordinates to achieve desired results

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7
Q

What are the four fire department goals and objectives the fire officer I must be able to perform?

A

Emergency duties,
non-emergency duties, administrative duties,
supervisory functions

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8
Q

What does the trumpet symbolize?

A

Symbol of authority
the rank of chief
the Chiefs need to communicate clearly

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9
Q

What is the source of authority?

A

People charged with protecting the public or given certain authority to enable them to perform effectively

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10
Q

What is the chain of command?

A

The fire departments organized structure for managing the department as well as for directing fire ground operations

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11
Q

What are the four management principles of most fire departments?

A

Unity of command
span of control
division of labour
discipline

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12
Q

What is unity of command?

A

Each firefighter answers to only one supervisor and each supervisor answers to only one boss

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13
Q

What is the division of labour?

A

A way of organizing an incident by breaking down the overall strategy into smaller tasks

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14
Q

What does discipline mean?

A

Guiding and directing firefighters to do what their fire department expects of them

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15
Q

What are the three other ways to look at the organization of a fire department?

A

Function
geography
staffing

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16
Q

Henri Fayol wrote a book about four functions of management in what year?

A

1916

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17
Q

Who wrote the English translation to Henri Fayols book and in what year?

A

Constance storrs provided the English translation in 1949.

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18
Q

What were the 4 functions of management in Henri Fayol’s book?

A

Planning
organizing
leading
controlling

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19
Q

According to Henri Fayol’s functions of management planning means what?

A

A method worked out before hand to accomplish an objective

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20
Q

What span does short range planning cover?
What span does medium range planning cover?
What span does long range planning cover?

A

Short - up to a year
Medium - 1-3 yrs
Long - more than 3 yrs

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21
Q

According to Henri Fayol’s functions of management organizing means what?

A

Putting resources together into an orderly, functional, structured whole

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22
Q

According to Henri Fayol’s functions of management leading means what?

A

Guiding or directing in a course of action

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23
Q

What is a leadership?

A

a complex process of influencing others to accomplish a task

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24
Q

According to Henri Fayol’s functions of management controlling means what?

A

Restraining, regulating, governing, counteracting or overpowering

25
Q

What are rules and regulations?

A

Implemented law that has been passed by a government body

26
Q

What are policies?

A

Definite guidelines for present and future actions

27
Q

What are standard operating procedures (SOP)s?

A

Operations are actions developed within the fire department, approved by the chief, to ensure all members of the department approach a situation or perform a given task in the same manner

28
Q

When was the IAFF established?

A

February 28, 1918

29
Q

What were the three principal objectives at the time the IAFF was established?

A

Obtain pay raises
establish the two platoon or 12 hour workday schedule
that appointments and promotions were based on individual merit not political affiliation

30
Q

What is the root cause of almost every labour disturbance?

A

Failure to manage the relationship between labour and management properly

31
Q

What is the supervisor between the firefighters and the fire dept?

A

First point of contact

32
Q

What are the four main fire officers tasks?

A

Beginning of shift report notifications
decision making
problem solving

33
Q

What is the beginning of shift report?

A

A report provided to the district chief within the first quarter hour of shift may be electronic paper verbal

34
Q

What is important to remember about notifications to a senior officer?

A

Some types of information must be passed up the chain of command quickly

35
Q

What do fire chiefs typically want new officers to do?

A

Run their companies and make the decisions that are within their scope of responsibility
Not complain about problems without posing any solutions

36
Q

What are the four major changes in firefighters career?

A
  • Completing the probationary training.
  • completes the promotional process and starts working as an officer
  • the officer advances through the promotional process and starts working as a chief officer
  • when a fire fighter retires
37
Q

What is a fire officers “sacred duty”?

A

To ensure that all of the firefighting members remain safe when operating in a hostile or hazardous work environment

38
Q

What does the formal fire department organization consider a fire officer to be?

A

The fire chiefs representative at that particular work location

39
Q

According to James O. Page what are the three distinct roles of a fire officer?

A

Supervisor
commander
trainer

40
Q

What does it mean to be the official representative of the fire chief?

A

expecting that every fire officer will issue orders and directives and conduct business in a way that meets the fire chiefs objectives
to supervise the fire company in a manner consistent with the rules and regulations of the fire department

41
Q

If a fire officer disagrees with a particular directive or an unpopular order what should be his/her course of action?

A

Express any concerns and objections with his/her supervisor in private

42
Q

What are some key points when a fire officer is expected to function as a commander?

A

Exercise strong direct supervision over the company members potentially function as the initial IC
develop a command presence

43
Q

A Fire officer’s responsibility is to train the firefighters under his/her command to…?

A

Show they are confident and competent in their skills

44
Q

What are three ways to develop competencies within a fire fighting crew?

A

Develop a personal training library know the neighbourhood

use problem-solving scenarios

45
Q

What are three ways to ensure a good working relationship with a supervisor?

A
  • Keep your supervisor informed •make appropriate decisions at your level of responsibility
  • consult with your supervisor before taking major disciplinary actions or making policy changes
46
Q

What is integrity and how does it relate to a fire officer?

A

The complex system of inherent attributes that determine a persons moral and ethical actions and reactions.
A Fire officer should “walk the talk” and demonstrate the behaviours that he/she says are important

47
Q

How can a fire officer demonstrate ethical behaviour?

A

Makes decisions and models behaviour consistent with the departments core values, mission statement and value statements

48
Q

What year was the civil rights act established?

A

1964

49
Q

What areas did the civil rights act cover?

A

Local governments, schools, colleges and unions

50
Q

What act replaced the civil rights act of 1964?

A

The equal employment opportunity act of 1972

51
Q

What areas did the equal employment opportunity act cover?

A

Almost all public and private employers with 15 or more employees

52
Q

What is a hostile work environment?

A

Unwelcome conduct of supervisors, coworkers, customers, contractors or anyone else with whom the victim interacts with on the job, and the unwelcome conduct renders the workplace atmosphere intimidating, hostile or offensive

53
Q

What is an actionable item?

A

Employee behaviour that requires an immediate corrective action by the supervisor

54
Q

When did the equal employment opportunities commission amend the guidelines on sexual-harassment?

A

1999

55
Q

What is the standard for evaluating sexual-harassment?

A

What a “reasonable person” in the same or similar circumstances would find intimidating, hostile or abusive

56
Q

What can the term hostile work environment be used to describe?

A

A broad range of situations in which an employee is subject to discrimination in the workplace

57
Q

What needs to be done when handling a harassment or hostile workplace complaint?

A
  • keep an open mind
  • Treat the person who files a complaint with respect and compassion
  • don’t blame the person filing the complaint
  • don’t retaliate against the person filing the complaint
  • follow established procedures
  • interview the people involved
  • look for corroboration or contradiction
  • Keep it confidential
  • Write it all down
  • Cooperate with government agencies
58
Q

When did the NFPA adopt NFPA 1021?

A

1976

Acting Capt Exam 2021 (34 decks)

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