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PSYC 1004 > Final - Chapter 18 > Flashcards

Final - Chapter 18 Flashcards

1
Q

Actively caring for people
(AC4P)

A

Behavior contributing to the health, safety, security, and well-being of another person

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2
Q

Vision

A

A long-term or ultimate objective or outcome to be achieved through serial goal-setting and successive accomplishment of relevant behavior-based goals

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3
Q

Goal

A

A desired end state / target that an individual works to achieve

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4
Q

ABC model of behavioral change

A

Attitude, behavior, and consequence
A model used to modify behavior by understanding what triggers the behavior, the behavior itself, and the resulting consequences

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5
Q

Maslow’s revised hierarchy of needs

A

Includes the five original needs (physiological, safety, acceptance, self-esteem, self-actualization) and adds self-transcendence at the top

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6
Q

Self-transcendence

A

The top of Maslow’s revised hierarchy of needs; an AC4P mindset is realized and the individual experiences personal fulfillment when performing AC4P behavior

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7
Q

Humanistic behavior

A

A psychological perspective that focuses on the whole person, their experiences, and their potential for growth

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8
Q

Brother’s/Sister’s keeper culture

A

An environmental setting in which all participants feel empowered and self-motivated to routinely perform AC4P behavior

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9
Q

List the seven life lessons.

A
  1. Employ more positive consequences
  2. Benefit from observational learning
  3. Improve with feedforward and feedback
  4. Use more supportive feedback
  5. Embrace and practice empathy
  6. Manage behavior and lead people
  7. From self-actualization to self-transcendence
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10
Q

Impact of positive vs. negative consequences

A

Positive consequences increase the likelihood of a behavior occurring, while negative consequences decrease the likelihood of a behavior occurring

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11
Q

Countercontrol for personal control

A

A person’s attempt to resist another person’s attempts to control them; to regain a level of personal freedom/agency

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12
Q

Success seeker

A

An individual who performs one or more behaviors in order to earn a positive consequence, which can be intrinsic or extrinsic

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13
Q

Failure avoider

A

An individual who performs a behavior in order to avoid a negative consequence

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14
Q

Vicarious reinforcement

A

Observational learning; where the positive consequence following a desirable behavior influences an observer to increase the frequency or improve the quality of their performance of that behavior

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15
Q

Vicarious punishment

A

Observational learning where the negative consequence following an undesirable behavior influences an observer to decrease their performance of that behavior

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16
Q

COACH method

A

Uses a client-centered approach to facilitate personal growth and goal achievement
Care, Observe, Analyze, Communicate, Help

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17
Q

Feedforward

A

A method of teaching that focuses on providing information about desired behaviors or goals

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18
Q

Feedback

A

Information following the performance of a behavior that might influence the frequency or form of the behavior

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19
Q

SOAR model for delivery of feedforward and feedback

A
  1. Specific
  2. On time
  3. Appropriate
  4. Real
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20
Q

List seven tips on delivering supportive feedback.

A
  1. Be timely
  2. Make it personal
  3. Take it to a higher level
  4. Deliver it privately
  5. Let it sink in
  6. Use tangibles for symbolic value
  7. Consider secondhand recognition
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21
Q

List six tips for accepting supportive feedback.

A
  1. Don’t deny or disclaim
  2. Listen actively
  3. Use it later for self-motivation
  4. Show sincere appreciation
  5. Reward the recognizer
  6. Ask for recognition
22
Q

List the four Rs of empathic AC4P listening.

A
  1. Repeat
  2. Rephrase
  3. Ratify
  4. Reflect
23
Q

List the five levels of listening

A
  1. Ignore
  2. Pretend
  3. Selective
  4. Attentive
  5. Empathic
24
Q

List the three Cs necessary for self-motivation.

A

Choice, competence, community

25
Q

Participative management

A

Empowering people in the design and/or implementation of the contingencies or the accountability system that controls one or more of their behaviors

26
Q

List the three things necessary for empowerment.

A
  1. Self-efficacy
  2. Response-efficacy
  3. Outcome expectancy
27
Q

Independence

A

An individualistic viewpoint that sets the occasion for self-focused behavior and inhibits other-focused behavior

28
Q

The STEP process

A

The four-step process for delivering an AC4P wristband
See, Thank, Enter the interaction, Pass on

29
Q

Principle of reciprocity

A

A social norm reflecting the notion of “pay-back” or “pay-it-forward” - an obligation to return a good turn or a bad turn

30
Q

Principle of consistency

A

The dynamic that people will alter their attitudes, beliefs, and perceptions to be consistent with their behavior; and vice versa

31
Q

____ integrates principles taught by behaviorist BF Skinner and humanist W Edwards Deming.

A

Humanistic behaviorism

32
Q

____ includes principles taught by humanist Abraham Maslow and was founded by Martin Seligman.

A

Positive psychology

33
Q

Barack Obama initiated an executive order in 2015 that connected ____ with federal programs and policies.

A

Applied behavioral science

34
Q

We should reward ____, not ____.

A

Effort, not ability

35
Q

Effort represents a ____ mindset.

A

Growth

36
Q

Ability represents a ____ mindset.

A

Fixed

37
Q

____ are happier and more self-motivated than ____.

A

Success-seekers ; failure-avoiders

38
Q

____ are self-reinforcing and enable flow.

A

Intrinsic consequences

39
Q

In order to perform better at a particular task, you should…

A

Watch someone who performs that task better than you.

40
Q

Feedforward is a(n) ____ and feedback is a(n) ____.

A

Activator ; consequence

41
Q

Everyone can benefit from a behavioral…

A

COACH

42
Q

Feedback has negative connotations because…

A

People give more corrective than supportive feedback

43
Q

The ____ is better than the golden rule and requires empathy.

A

Platinum rule

44
Q

SMARTS goals are…

A

Empowering

45
Q

All behavior is either ____, ____, or ____.

A

Other-directed, self-directed, or habitual

46
Q

Self-motivation is fueled by perceptions of…

A

Choice, competence, and community

47
Q

The top of Maslow’s hierarchy of needs is ____, and it fuels all other higher-order needs.

A

Self-transcendence

48
Q

AC4P behavior is fueled by a(n) ____ mindset.

A

Interdependent

49
Q

The VT Center for Applied Behavior Systems (CABS) studies…

A

Ways to increase occurrences of AC4P behavior on a large scale

50
Q

True or false:

The AC4P movement is needed now more than ever before.

A

True

PSYC 1004 (16 decks)

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