Exam 3 - Chapter 10 Flashcards
Stress
The process by which we perceive and respond to certain events, called stressors, that we appraise as threatening or challenging
Distress
Cognitive appraisal
Stressor
An event that we perceive as threatening or challenging
List four examples of stressors.
- Catastrophes
- Life changes
- Daily hassles
- Conflict/frustration
General adaptation syndrome
(GAS)
Alarm
Resistance
Exhaustion
List three impacts of distress.
- Weakened immune system
- Cancer & heart disease
- Anger management or catharsis
How does distress impact a Type A personality?
How does distress impact a Type B personality?
Problem-focused coping
An attempt to alleviate stress directly, either by changing the stressor or the way we interact with that stressor
Emotion-focused coping
Attempting to alleviate stress by avoiding or ignoring a stressor and attending to emotional needs related to our stress reaction
Personal control
A perception of ability or competence to accomplish a particular task or handle a certain challenge
Learned helplessness
The hopelessness and passive resignation humans and other animals learn when unable to avoid repeated aversive event
Internal locus of control
The perception that we control our own fate
External locus of control
The perception that outside forces determine our fate
Optimism
An expectation that the consequences of one or more behaviors will be positive
Pessimism
An expectation that a particular behavior a certain action plan will not be successful or will result in a negative consequence
Expressing emotions
Suppressing emotions
List three methods of reducing distress.
- Aerobic exercise / mood states
- Relaxation / mindful meditation
- The Faith Factor
The Faith Factor
Positive psychology
The scientific study of human flourishing, with the goals of discovering and promoting strengths and virtues that help individuals and communities to thrive
Subjective well-being
(SWB)
How does wealth impact SWB?
Explain the “feel-good, do-good” phenomenon.
Explain the adaptation-level phenomenon.
Social relativity
List six evidence-based suggestions for increasing happiness.
- Act happy
- Find intrinsic reinforcement
- Develop close relationships
- Count blessings
- Focus beyond self
- See the bigger picture
Stressors can be good or bad depending on…
The perception of personal control
Success seekers perceive…
Stress
Failure avoiders perceive…
Distress
Distinguish between Type A emotion and Type A behavior.
Diverse perceptions lead to…
Diverse opinions
List four causes of work-related distress.
- Role ambiguity
- Interpersonal conflict
- Low psychological safety
- Lack of interpersonal support
List four things that influence a person’s level of psychological safety.
- Feeling included
- Learning
- Contributing
- Ability to challenge the status quo
Equity ratio
An individual’s equity ratio is determined by…
Work input vs. work output
Perceptions of fairness are determined by…
Optimists…
Perceive positivity and expect the best
Pessimists…
Perceive negativity and fear the worst
____ is beneficial for grief but can be problematic for anger.
Catharsis
Catharsis
An internal vs. external locus of control disposition influences whether…
Stressors are believed to be within or beyond personal control
