Exam 3 - Chapter 10 Flashcards

1
Q

Stress

A
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2
Q

Distress

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3
Q

Cognitive appraisal

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4
Q

Stressor

A
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5
Q

List four examples of stressors.

A
  1. Catastrophes
  2. Life changes
  3. Daily hassles
  4. Conflict/frustration
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6
Q

General adaptation syndrome
(GAS)

A
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7
Q

Alarm

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8
Q

Resistance

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9
Q

Exhaustion

A
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10
Q

List three impacts of distress.

A
  1. Weakened immune system
  2. Cancer & heart disease
  3. Anger management or catharsis
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11
Q

How does distress impact a Type A personality?

A
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12
Q

How does distress impact a Type B personality?

A
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13
Q

Problem-focused

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14
Q

Emotion-focused

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15
Q

Personal control

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16
Q

Learned helplessness

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17
Q

Internal locus of control

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18
Q

External locus of control

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19
Q

Optimism

A
20
Q

Pessimism

A
21
Q

Expressing emotions

A
22
Q

Suppressing emotions

A
23
Q

List three methods of reducing distress.

A
  1. Aerobic exercise / mood states
  2. Relaxation / mindful meditation
  3. The Faith Factor
24
Q

The Faith Factor

A
25
Q

Positive psychology

A
26
Q

Subjective well-being
(SWB)

A
27
Q

How does wealth impact SWB?

A
28
Q

Explain the “feel-good, do-good” phenomenon.

A
29
Q

Explain the adaptation-level phenomenon.

A
30
Q

Social relativity

A
31
Q

List six evidence-based suggestions for increasing happiness.

A
  1. Act happy
  2. Find intrinsic reinforcement
  3. Develop close relationships
  4. Count blessings
  5. Focus beyond self
  6. See the bigger picture
32
Q

Stressors can be good or bad depending on…

A

The perception of personal control

33
Q

Success seekers perceive…

A

Stress

34
Q

Failure avoiders perceive…

A

Distress

35
Q

Distinguish between Type A emotion and Type A behavior.

A
36
Q

Diverse perceptions lead to…

A

Diverse opinions

37
Q

List four causes of work-related distress.

A
  1. Role ambiguity
  2. Interpersonal conflict
  3. Low psychological safety
  4. Lack of interpersonal support
38
Q

List four things that influence a person’s level of psychological safety.

A
  1. Feeling included
  2. Learning
  3. Contributing
  4. Ability to challenge the status quo
39
Q

Equity ratio

A
40
Q

An individual’s equity ratio is determined by…

A

Work input vs. work output

41
Q

Perceptions of fairness are determined by…

A
42
Q

Optimists…

A

Perceive positivity and expect the best

43
Q

Pessimists…

A

Perceive negativity and fear the worst

44
Q

____ is beneficial for grief but can be problematic for anger.

A

Catharsis

45
Q

Catharsis

A
46
Q

An internal vs. external locus of control disposition influences whether…

A

Stressors are believed to be within or beyond personal control