Final - Chapter 15 Flashcards
____ applies behavioral observation and feedback to keep workers injury-free.
Behavior-based safety (BBS)
____ requires the involvedment of all employees in reporting environmental hazards, close calls, and minor injuries.
Effective occupational safety
____ should replace “accident investigations”.
“Injury analyses”
True or false:
Discrimination is good, stereotyping is bad.
True
Synergy is facilitated by…
(three)
Diversity, empathy, and interdependency
The Platinum Rule
“Treat others the way they want to be treated”
____ enables the Platinum Rule.
Empathy
Leaders show humility by…
(two)
- Admitting their mistakes
- Asking for feedback
The five types of conversation progress from…
The past to the future
List the five types of conversation.
- Relationship
- Possibility
- Action
- Opportunity
- Follow-up
List five areas that benefit from systems thinking.
- Creativity
- Problem solving
- Productivity
- Mental health
- SWB
A win-lose mindset is more common in ____ cultures.
Individualistic
A tight vs. loose culture influences…
(four)
- Attitudes
- Behavior
- Health
- Happiness
Tight personalities reflect which of the Big 5 traits?
- Conscientiousness
- Agreeableness
- Emotional stability
Tight personalities are also called…
Stable
