EICM 9E Domain J

Question 1

Professionalism in the Meeting Industry

Answer 1

1; Having superior knowledge in one or more aspects of the industry
2; Treating people and business opportunities fairly
3; Maintaining high standards for professional behavior
4; Being a lifelong learner in and contribute to the industry

Question 2

Standards of Behavior

Answer 2

1; Integrity
2; Teamwork
3; Client & supplier relation
4; Self-management
5; Communication
6; Professional presentation
7; Appropriate use of tech
8; Ownership/accountability
9; Responsible financial management
10; Respecting local customs

Question 3

Familiarization Trip (Fam trips)

Answer 3

Helps the event pro experience a destination, hotel, or other venue and become familiar with the resources available.

Question 4

Bribe

Answer 4

A “gift” which is given when an expectation of a return favor or decision would be favorable to the gift giver.

Question 5

Suitcasing

Answer 5

The act of soliciting business in the aisles during an exhibition or in other public spaces, including another company’s booth or in a hotel lobby or convention center space. Trade show managers are responsible for handling situations of suitcasing or allegations of it in a timely, discrete and efficient manner.

Question 6

Outboarding

Answer 6

Practice of conducting an event related to an existing meeting but not approved by the event’s host organization. Prospective participants in the original meeting are invited to the unsanctioned event, resulting in a decrease in event attendance and affecting the host organization’s reputation