Depersonalisation & dignity

Question 1

Conformity=

Answer 1

When an individual complies with another as a result of setting an example.
It can offer a sense of belonging and group identity and encourage people to adhere to moral standards, but at worst can sometimes bring out dark impulses.

Question 2

Explain the conformity and authority Milgram obedience study

Answer 2

• Is about punishment and memory
• Learner has to learn some things
• If there were mistakes, they were punished by electric shock
• The researcher encourage increased voltage of electric shock
• Then the majority of participants continued following instructions.

Question 3

Why do people conform?

Answer 3

• wish to feel part of a group
• wish to gain social approval
• wish to avoid being ignored

Question 4

What are the stresses that impact capacity and economy of effort?

Answer 4

• Workload
• Management style
• Professional conflict
• Shift work
• Discrimination
• Dealing with death
• Patient/ family distress

Question 5

Burnout=

Answer 5

emotional, mental and physical exhaustion caused by excessive and prolonged stress. Characterised by:
- Exhaustion
- Lack of enthusiasm
- drained
- lack of empathy

Question 6

What are the core elements of dignity?

Answer 6

• Respect for personhood and individual
• communication
• toileting
• nutrition & feeding
• cleanliness of environment
• staff attitudes
  Dignified care has a positive effect on treatment and social outcomes

Question 7

What are the barriers of dignity in practice?

Answer 7

• Organisational level: time/ staffing
• Ward level: ward environment/ support
• Individual level: addressing patient needs, reflection
• Societal: value of caring

Question 8

Depersonalisation=

Answer 8

treating a person as if they were not present or not a person. It occurs when workers have negative & cynical attitudes towards clients- emotional exhaustion could be a factor of this.
People may do it to protect themselves emotionally- an element of burnout.