Depersonalisation & dignity

Question 1

Conformity=

Answer 1

When an individual complies with another as a result of setting an example.
It can offer a sense of belonging and group identity and encourage people to adhere to moral standards, but at worst can sometimes bring out dark impulses.

Question 2

Explain the conformity and authority Milgram obedience study

Answer 2

• Is about punishment and memory
• Learner has to learn some things
• If there were mistakes, they were punished by electric shock of increasing voltage
• The researcher encourage increased voltage of electric shock
• Then the majority of participants continued following instructions.

Question 3

Why do people conform?

Answer 3

• wish to feel part of a group
• wish to gain social approval
• wish to avoid being ignored
• to avoid risk for themselves and others
• wish to behave in a manner that is perceived to be right or correct
• wish to avoid feeling inferior to others

Question 4

What are the stresses that impact capacity and economy of effort?

Answer 4

• Workload
• Management style
• Professional conflict
• Shift work
• Discrimination
• Dealing with death
• Patient/ family distress

The causes of the stress:
- difficulties managing the workload
- conflicts between staff
- inadequate preparation for current role
- conflict between home and work
- dealing with patients/ clients and relative

Question 5

Burnout=

Answer 5

emotional, mental and physical exhaustion caused by excessive and prolonged stress. Characterised by:
- Exhaustion
- Lack of enthusiasm
- drained
- lack of empathy

Question 6

What are the core elements of dignity?

Answer 6

• Respect for personhood and individual
• communication
• toileting
• nutrition & feeding
• cleanliness of environment
• staff attitudes
  Dignified care has a positive effect on treatment and social outcomes

Question 7

What are the barriers of dignity in practice?

Answer 7

• Organisational level: time/ staffing
• Ward level: ward environment/ support
• Individual level: addressing patient needs, reflection
• Societal: value of caring

Question 8

Depersonalisation=

Answer 8

treating a person as if they were not present or not a person. It occurs when workers have negative & cynical attitudes towards clients- emotional exhaustion could be a factor of this.
People may do it to protect themselves emotionally- an element of burnout.

Question 9

How does conformity influence behaviour?

Answer 9

At its best, conformity offers a sense of belonging and group identity and can encourage people to adhere to moral standards. At its worst, though, it can bring out a person’s darkest impulses

Question 10

Lay perspectives and conformity…

Answer 10

Lay perspectives refer to the viewpoints, beliefs, or understandings held by non-experts about specific topics/ behaviours. For instance, how people view health, climate change, or social norms can reflect lay perspectives.
Lay perspectives are what the public believes, while healthcare professionals understanding conformity involves recognizing how those beliefs are shaped and maintained by social pressures and norms.
For example:
- Lay perspective: a group believes vaccines are unsafe due to misinformation
- Conformity: individuals within that group avoid vaccination to align with their peers
- Professional response: recognising the conformity factor, healthcare professionals might focus on influencing group leaders or creating campaigns emphasizing social acceptance of vaccines.

Question 11

Cognitive dissonance=

Answer 11

Psychological discomfort which is aroused when people are confronted with conflicting ideas, beliefs or values.