Copy of ESP Chapter 17 - Questions - Sheet1 Flashcards

1
Q

ffective Supervisory Practices

ethics

A

practice of applying code of conduct to day to day actions

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2
Q

ffective Supervisory Practices

ethics based on

A

moral principles that balance what is fair for individuals/org and what is right for society

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3
Q

ffective Supervisory Practices

public servant

A

anyone who is part of government

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4
Q

ffective Supervisory Practices

public servants work is to

A

serve others - not obtain special privilege

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5
Q

ffective Supervisory Practices

strongest influence of employee behavior

A

behavior of mgt and supervisors

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6
Q

ffective Supervisory Practices

ethical practices create more __ __ __ organizations

A

efficient, effective, productive

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7
Q

ffective Supervisory Practices

employees who feel more __ __ __ are more productive

A

respected, valued, rewarded

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8
Q

ffective Supervisory Practices

relationship between government and public is considered

A

a contract

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9
Q

ffective Supervisory Practices

government’s obligation to public

A

accountability

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10
Q

ffective Supervisory Practices

government ethics and __ are always intertwined

A

accountability

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11
Q

ffective Supervisory Practices

ethical action test

A

list of questions - to determine if action is ethical or not

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12
Q

ffective Supervisory Practices

if something is __ it is always unethical

A

illegal

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13
Q

ffective Supervisory Practices

the kid (or parent on shoulder) test

A

what would I say to them about my actions

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14
Q

ffective Supervisory Practices

the newspaper headline test

A

how would I feel if headline tomorrow is what I’m considering

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15
Q

ffective Supervisory Practices

golden rule test

A

would I want to be treated that way

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16
Q

ffective Supervisory Practices

common traps that lead to unethical behavior

A

personal biases or prejudice

17
Q

ffective Supervisory Practices

relationship with __ often leads to unethical behavior

A

vendors

18
Q

ffective Supervisory Practices

__ is the role model for ethical behavior

A

supervisor (you)

19
Q

ffective Supervisory Practices

__ can be just as harmful as wrongdoing

A

appearance of wrongdoing