Copy of ESP Ch 03 - Sheet1

Question 1

ffective Supervisory Practices

leadership is an influence process in which an individual gains _____ and _____ of others…

Answer 1

trust and commitment

Question 2

ffective Supervisory Practices

leadership requires the ________, through the development of trust and commitment, of those being led.

Answer 2

consent

Question 3

ffective Supervisory Practices

leadership is the exertion of _____ ______ ______.

Answer 3

positive social influence

Question 4

ffective Supervisory Practices

research has consistently identified two general qualities associated with effective leaders, what are they?

Answer 4

consideration (concern for others) and structure (concern for tasks)

Question 5

ffective Supervisory Practices

leadership can/cannot be taught.

Answer 5

can

Question 6

ffective Supervisory Practices

researchers (have/have not) uncovered any single group of qualities that characterize all leaders.

Answer 6

have not

Question 7

ffective Supervisory Practices

research (does/does not) indicate that leadership potential can be measured

Answer 7

does

Question 8

ffective Supervisory Practices

Your subordinates, given ____, will give more valid and realistic descriptions of your leadership behavior than others.

Answer 8

anonymity

Question 9

ffective Supervisory Practices

_____ is a better predictor of effective leadership than ____ _____.

Answer 9

behavior, personal traits

Question 10

ffective Supervisory Practices

Leadership is largely a matter of ________.

Answer 10

perception

Question 11

ffective Supervisory Practices

T/F supervisors who’s behavior leads to negative feelings on the part of peers or subordinates are likely to have less influence than those whose behavior leaves others feeling supported or empowered.

Answer 11

TRUE

Question 12

ffective Supervisory Practices

Supervisory influence is directly related to two things:

Answer 12

1) how your colleagues and subordinates perceive your leadership behavior and 2) how your leadership behavior directly affects them

Question 13

ffective Supervisory Practices

Supervisors have three primary sources of influence:

Answer 13

role, reputation, and behavior

Question 14

ffective Supervisory Practices

Three conditions for influence:

Answer 14

a perception of trustworthiness, expertise, and attractiveness

Question 15

ffective Supervisory Practices

Four dimensions of leadership fitness:

Answer 15

physical, intellectual, emotional, spiritual

Question 16

ffective Supervisory Practices

Handbook of Leadership Development; three aspects of leadership / capabilities

Answer 16

self-management, social capabilities, work-facilitation capabilities

Question 17

ffective Supervisory Practices

Leaders who have good self-management capabilities are:

Answer 17

self-aware, can balance conflicting demands, able to learn, and possess leadership values

Question 18

ffective Supervisory Practices

Leaders with strong social capabilities:

Answer 18

build and maintain relationships, build effective work groups, communicate effectively, and are skilled at helping others develop

Question 19

ffective Supervisory Practices

Leaders with strong work-facilitation capabilities are:

Answer 19

creative thinkers, think and act strategically, initiate and implement change, have good management skills

Question 20

ffective Supervisory Practices

The real source of authority in any organization is…

Answer 20

…the legitimacy of the guiding principles that the org. lives by

Question 21

ffective Supervisory Practices

In local government, genuine authority flows from…

Answer 21

the principle of public service

Question 22

ffective Supervisory Practices

The principle of public service is…

Answer 22

…the fact that the people being served have granted local officials permission to govern

Question 23

ffective Supervisory Practices

A few practices that can help you improve your leadership capacity:

Answer 23

seek feedback early and often; find worthy models and mentors; become a student of leadership; find challenges right for you; develop a plan to improve your leadership

Question 24

ffective Supervisory Practices

Supervisors get ____ feedback as they move up the ladder

Answer 24

less

Question 25

ffective Supervisory Practices

find and use a tool that allows for ____ _____ from subordinates, peers, and superiors

Answer 25

360 feedback