Copy of ESP Ch 03 - Sheet1 Flashcards
ffective Supervisory Practices
leadership is an influence process in which an individual gains _____ and _____ of others…
trust and commitment
ffective Supervisory Practices
leadership requires the ________, through the development of trust and commitment, of those being led.
consent
ffective Supervisory Practices
leadership is the exertion of _____ ______ ______.
positive social influence
ffective Supervisory Practices
research has consistently identified two general qualities associated with effective leaders, what are they?
consideration (concern for others) and structure (concern for tasks)
ffective Supervisory Practices
leadership can/cannot be taught.
can
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researchers (have/have not) uncovered any single group of qualities that characterize all leaders.
have not
ffective Supervisory Practices
research (does/does not) indicate that leadership potential can be measured
does
ffective Supervisory Practices
Your subordinates, given ____, will give more valid and realistic descriptions of your leadership behavior than others.
anonymity
ffective Supervisory Practices
_____ is a better predictor of effective leadership than ____ _____.
behavior, personal traits
ffective Supervisory Practices
Leadership is largely a matter of ________.
perception
ffective Supervisory Practices
T/F supervisors who’s behavior leads to negative feelings on the part of peers or subordinates are likely to have less influence than those whose behavior leaves others feeling supported or empowered.
TRUE
ffective Supervisory Practices
Supervisory influence is directly related to two things:
1) how your colleagues and subordinates perceive your leadership behavior and 2) how your leadership behavior directly affects them
ffective Supervisory Practices
Supervisors have three primary sources of influence:
role, reputation, and behavior
ffective Supervisory Practices
Three conditions for influence:
a perception of trustworthiness, expertise, and attractiveness
ffective Supervisory Practices
Four dimensions of leadership fitness:
physical, intellectual, emotional, spiritual
ffective Supervisory Practices
Handbook of Leadership Development; three aspects of leadership / capabilities
self-management, social capabilities, work-facilitation capabilities
ffective Supervisory Practices
Leaders who have good self-management capabilities are:
self-aware, can balance conflicting demands, able to learn, and possess leadership values
ffective Supervisory Practices
Leaders with strong social capabilities:
build and maintain relationships, build effective work groups, communicate effectively, and are skilled at helping others develop
ffective Supervisory Practices
Leaders with strong work-facilitation capabilities are:
creative thinkers, think and act strategically, initiate and implement change, have good management skills
ffective Supervisory Practices
The real source of authority in any organization is…
…the legitimacy of the guiding principles that the org. lives by
ffective Supervisory Practices
In local government, genuine authority flows from…
the principle of public service
ffective Supervisory Practices
The principle of public service is…
…the fact that the people being served have granted local officials permission to govern
ffective Supervisory Practices
A few practices that can help you improve your leadership capacity:
seek feedback early and often; find worthy models and mentors; become a student of leadership; find challenges right for you; develop a plan to improve your leadership
ffective Supervisory Practices
Supervisors get ____ feedback as they move up the ladder
less
ffective Supervisory Practices
find and use a tool that allows for ____ _____ from subordinates, peers, and superiors
360 feedback
