Chapter 6 Understanding The Residents

Question 1

Body language

Answer 1

Messages sent through facial expressions, gestures, posture,hand and body movements, gait, eye contact and appearance

Question 2

Comatose

Answer 2

The state of being unable to respond to stimulus

Question 3

Disability

Answer 3

Any lost , absent, or impaired physical or mental function

Question 4

Esteem

Answer 4

The worth, value, or opinion one has of a person

Question 5

Holism

Answer 5

Means Whole,
A concept that considers the whole person; the whole person has physical, social, psychologic, and spiritual parts that are woven together and cannot be separated

Question 6

Need

Answer 6

Something necessary or desired for maintaining life and mental well- being

Question 7

Nonverbal communication

Answer 7

Communication that does not use words

Question 8

Optimal level of function

Answer 8

A persons highest potential for mental and physical performance

Question 9

Paraphrasing

Answer 9

Restating the persons message in your own words

Question 10

Self- actualization

Answer 10

Experiencing one’s potential

Question 11

Self-esteem

Answer 11

Thinking well of oneself and seeing oneself as useful and having value

Question 12

Verbal communication

Answer 12

Communication that use’s written or spoken words

Question 13

Which basic need is the most essential?

Answer 13

Safety and security

Question 14

Based on Maslows theory of basic needs, which persons needs must be met first?

Answer 14

The person who asks for more water

Question 15

A person says “What are they doing to me?” Which basic needs are Not being met?

Answer 15

Safety and security needs

Question 16

A person tends a garden behind the nursing center. This relates to

Answer 16

Self-Actualization

Question 17

These are statements about illness and disability. Which is False?

Answer 17

They are matters of personal choice

Question 18

Alert and oriented residents need nursing center because they

Answer 18

Have physical problems

Question 19

A person is demonstrating problem behavior. You should do the following except

Answer 19

Ask the person to be nicer

Question 20

Which is false?

Answer 20

Verbal communication is the truest reflection of a person’s feelings

Question 21

To communicate with a person you should

Answer 21

Be quiet when the person is silent

Question 22

Which might mean that you are NOT listening?

Answer 22

You sit with your arms crossed

Question 23

Which is a direct question?

Answer 23

Do you feel better now?

Question 24

A person wants to take a shower. You say, You would like to take a shower.” This is

Answer 24

Paraphrasing

Question 25

Focusing is useful when

Answer 25

A person is rambling

Question 26

Which reply promotes effective communication?

Answer 26

You seem sad. Would you like to talk?

Question 27

Which is NoT a barrier to communication?

Answer 27

Using silence

Question 28

A person uses a wheelchair. For effective communication you should.

Answer 28

Sit or squat next to the person

Question 29

A person is comatose. Which action is not correct?

Answer 29

Perform are quickly and silently!

Question 30

A person has many visitors. Which is false?

Answer 30

Visitors can stay in the room when care is given

Question 31

A visitor seems to tire a a person . What should you do?

Answer 31

Tell the nurse