Chapter 3 Work Ethics

Question 1

Confidentiality

Answer 1

Trusting others with personal and private information

Question 2

Courtesy

Answer 2

A polite, considerate, or helpful comment or act

Question 3

Gossip

Answer 3

To spread rumors or talk about the private matters of others

Question 4

Harassment

Answer 4

To trouble, torment, offend, or worry a person by one’s behavior or comments

Question 5

Priority

Answer 5

The most important thing at the time

Question 6

Professionalism

Answer 6

Following laws, being ethical, having good work ethics, and having the skills to do your work

Question 7

Stress

Answer 7

The response or change in the body caused by a emotional, physical, social, or economic factor

Question 8

Stressor

Answer 8

The event or factor that causes stress

Question 9

Work ethic

Answer 9

Behavior in the workplace

Question 10

Tuberculosis TB

Answer 10

You may be required to undergo TB. Testing on a regular basis. Proof of immunization or immunity against childhood illness is often required.

Question 11

Which will NOT help you do your job well?

Answer 11

Using drugs and alcohol

Question 12

Which is NOT A GOOD HYGIENE PRACTICE?

Answer 12

Having long and polished finger nails

Question 13

You are getting ready for work. Which is NOT a good practices??

Answer 13

Wearing jewelry

Question 14

Empathy is

Answer 14

Seeing things from the other persons point of view

Question 15

Which statement reflects a good work attitude?

Answer 15

I’m sorry. I didn’t know

Question 16

A coworker says that a doctor and nurse are dating. This is called

Answer 16

Gossip

Question 17

Which is professional speech and language?

Answer 17

Speaking clearly

Question 18

Which is NOT a courteous act?

Answer 18

Wanting others to open doors for you

Question 19

You are on a meal break. Which is false?

Answer 19

You can take few extra minutes if needed

Question 20

You are planning your work. You should do the following EXCEPT?

Answer 20

Plan care so that you can watch the persons tv

Question 21

These statements are about stress. Which is False?

Answer 21

All stress is unpleasant

Question 22

Which does not help reduce stress?

Answer 22

Blaming yourself for things you did not do

Question 23

What is NOT Harassment?

Answer 23

Using touch to comfort a person

Question 24

Which is NOT an Example of good teamwork?

Answer 24

Complaining about not enough staff

Question 25

Which is Not an example of a cheerful worker?

Answer 25

Being moody

Question 26

Being eager, interested, and excited about your work show

Answer 26

Enthusiasm

Question 27

Perfume, cologne or aftershave lotion used by staff

Answer 27

May cause nausea or breathing problems for some residents

Question 28

Personal cell phone usage while at work

Answer 28

Should be limited to break times when off the unit

Question 29

You accidentally knock a residents picture frame to the floor and the glass breaks. What should you do?

Answer 29

Admit what happened to the nurse and resident

Question 30

A coworker was just notified that her father died. She is scheduled to work the next day. What would be a solution for the situation?

Answer 30

Understanding coworkers might offer to work her shift!

Question 31

To function at your best, you must be physically and mentally healthy. Which of the following is Incorrect?

Answer 31

Eat foods high in fats and salt

Question 32

Looking at things from another persons point of view is called

Answer 32

Empathy

Question 33

You are talking about a resident while you are at lunch. Which of the following is incorrect?

Answer 33

You are practicing good work ethics

Question 34

You are resigning from a job. Which of the following is incorrect??

Answer 34

You do not need to give notice if you have another job

Question 35

Dealing with stress is important. Stress affects

Answer 35

The whole Person

Question 36

Lying on a job application is illegal?

Answer 36

True

Question 37

Tardiness and absence are among the most common reasons for losing a job.

Answer 37

True

Question 38

You believe that you are being harassed at work. You should ignore it to avoid causing trouble?

Answer 38

False

Question 39

How you dress for a job interview is important?

Answer 39

True

Question 40

Every employee is responsible for job safety

Answer 40

True