Chapter 3 Work Ethics Flashcards
Confidentiality
Trusting others with personal and private information
Courtesy
A polite, considerate, or helpful comment or act
Gossip
To spread rumors or talk about the private matters of others
Harassment
To trouble, torment, offend, or worry a person by one’s behavior or comments
Priority
The most important thing at the time
Professionalism
Following laws, being ethical, having good work ethics, and having the skills to do your work
Stress
The response or change in the body caused by a emotional, physical, social, or economic factor
Stressor
The event or factor that causes stress
Work ethic
Behavior in the workplace
Tuberculosis TB
You may be required to undergo TB. Testing on a regular basis. Proof of immunization or immunity against childhood illness is often required.
Which will NOT help you do your job well?
Using drugs and alcohol
Which is NOT A GOOD HYGIENE PRACTICE?
Having long and polished finger nails
You are getting ready for work. Which is NOT a good practices??
Wearing jewelry
Empathy is
Seeing things from the other persons point of view
Which statement reflects a good work attitude?
I’m sorry. I didn’t know
A coworker says that a doctor and nurse are dating. This is called
Gossip
Which is professional speech and language?
Speaking clearly
Which is NOT a courteous act?
Wanting others to open doors for you
You are on a meal break. Which is false?
You can take few extra minutes if needed
You are planning your work. You should do the following EXCEPT?
Plan care so that you can watch the persons tv
These statements are about stress. Which is False?
All stress is unpleasant
Which does not help reduce stress?
Blaming yourself for things you did not do
What is NOT Harassment?
Using touch to comfort a person
Which is NOT an Example of good teamwork?
Complaining about not enough staff
Which is Not an example of a cheerful worker?
Being moody
Being eager, interested, and excited about your work show
Enthusiasm
Perfume, cologne or aftershave lotion used by staff
May cause nausea or breathing problems for some residents
Personal cell phone usage while at work
Should be limited to break times when off the unit
You accidentally knock a residents picture frame to the floor and the glass breaks. What should you do?
Admit what happened to the nurse and resident
A coworker was just notified that her father died. She is scheduled to work the next day. What would be a solution for the situation?
Understanding coworkers might offer to work her shift!
To function at your best, you must be physically and mentally healthy. Which of the following is Incorrect?
Eat foods high in fats and salt
Looking at things from another persons point of view is called
Empathy
You are talking about a resident while you are at lunch. Which of the following is incorrect?
You are practicing good work ethics
You are resigning from a job. Which of the following is incorrect??
You do not need to give notice if you have another job
Dealing with stress is important. Stress affects
The whole Person
Lying on a job application is illegal?
True
Tardiness and absence are among the most common reasons for losing a job.
True
You believe that you are being harassed at work. You should ignore it to avoid causing trouble?
False
How you dress for a job interview is important?
True
Every employee is responsible for job safety
True
