chapter 2 cpt 7 Flashcards

1
Q

What is Generation Z?

A

Born after the year 1997.

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2
Q

What are the birth years for Millennials?

A

Born between the years 1981 and 1996.

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3
Q

What are the birth years for Generation X?

A

Born between the years 1965 and 1980.

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4
Q

What are the birth years for Baby Boomers?

A

Born between the years 1946 and 1964.

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5
Q

What are the birth years for the Silent Generation?

A

Born between the years 1925 and 1945.

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6
Q

What are low-cost health clubs?

A

Low-cost health clubs offer a low-price membership with minimal amenities, primarily access to exercise equipment. Additional services, like fitness classes or personal training, often cost extra.

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7
Q

What features do mid-market health clubs provide?

A

Mid-market health clubs include all features of low-cost clubs, plus additional amenities such as higher-end locker rooms, snack sales, and group fitness workouts included in the membership.

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8
Q

What distinguishes premium health clubs?

A

Premium health clubs feature multiple group-fitness studios, high-end amenities like towels and personal hygiene products, cafes, pools, spas, sports courts, and childcare services. Membership prices vary widely.

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9
Q

How do nonprofit fitness facilities operate?

A

Nonprofit fitness facilities, like the YMCA, use revenue from memberships to cover costs and fund community initiatives. They still require revenue generation similar to for-profit clubs.

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10
Q

What does SWOT stand for?

A

SWOT stands for Strengths, Weaknesses, Opportunities, and Threats.

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11
Q

What is the purpose of a SWOT analysis in building a brand?

A

A SWOT analysis helps identify areas of strength for building a brand and establishing a USP, while also identifying opportunities for professional growth.

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12
Q

What should be identified under Strengths?

A

Strengths include competitive advantages such as education, skills, abilities, or work experience with a specific population.

Examples of strengths might be education, certifications earned, or experience working with a particular type of client.

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13
Q

What should be identified under Weaknesses?

A

Weaknesses should be identified honestly and thoroughly to uncover opportunities for growth.

Examples of weaknesses might include unfamiliarity with specific types of clients or discomfort with the sales process.

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14
Q

What should be identified under Opportunities?

A

Opportunities include developing new professional skills or expanding into new business opportunities.

For example, a lack of education in a specific area can be an opportunity to take a workshop.

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15
Q

What should be identified under Threats?

A

Threats include factors that might impact a fitness professional’s business, such as the economic climate or competition.

Some threats are external forces that cannot be controlled, while others can be turned into opportunities.

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16
Q

What are the Four P’s of marketing?

A

The Four P’s of marketing are product, price, promotion, and place.

17
Q

What should a marketing plan identify?

A

A marketing plan should identify business opportunities and how to attract business in a specific market environment.

18
Q

What does a marketing plan help determine for a Certified Personal Trainer?

A

A marketing plan helps determine the most effective way to promote the services offered by the Certified Personal Trainer.

19
Q

What should a marketing plan communicate regarding the product?

A

A marketing plan should communicate the benefits of using a product.

20
Q

What should a marketing plan identify regarding pricing?

A

A marketing plan should identify a competitive price of the service.

21
Q

What should a marketing plan determine about promotion?

A

A marketing plan should determine how the service will be promoted.

22
Q

What should a marketing plan select regarding distribution?

A

A marketing plan should select the place or method of distribution.

23
Q

what is the second stage in the sales process

A

communicating solutions for the customers needs

24
Q

What is the training model used by proffessionals called

A

The OPT model for personal trainers