ATI flashcards unit 2
interprofessional team
providers, nurses, nurse practitioners, physical therapists, nutritionists, case managers, and social workers working together toward one client goal
Describe TeamSTEPPS
stands for Team Strategies, Tools to Enhance Performance and patient safety; it is intended to enhance performances of the team across the health care continuum
who is responsible for a client during a consultation
a consult occurs when one physician requests another physician’s opinion or advice as to how to approach or treat a condition. The primary provider stays in this role until the client is referred to another provider
when does discharge planning begin
at the time of admission
what does I-SBAR-R stand for
Introductions; Situation, background, assessment, and recommendation; repeat or read back
when are medication errors most likely to occur
can occur during any part of prescribing, transcribing, dispensing, administration, or documentation cycle.
- most likely during the prescription phase
interpersonal communication
relationship skills enable one to communicate more effectively with clients, their families, coworkers, and other health care providers with the result of improving therapeutic outcomes and client-practitioner satisfaction
why is collaborative care important
client safety, quality of care, and health care outcomes are significantly improved when strong collaborative relationships are in place using members of different disciplines, specialties, and practices
barriers to collaboration
hierarchy of professionals or roles, lack of knowledge about health care team members’ roles/titles and scope of practice, poor or lack of communication, lack of trust in the competence of other team members, lack of cultural competency
conflict management
a method of settling disagreements peacefully and respectfully, by compromise; accommodation of other’s needs and sharing goals; and avoiding competition with the other party
what types of disruptive behaviors call for zero-tolerance in an organization
verbal or physical threats; behaviors of impatience or refusal to answer questions; not returning phone calls; condescension; negative intonation; especially from those in positions of power, are strictly not tolerated in many organizations
who manages a client during referral
a provider is delegating responsibility for management of a specific condition to another provider
what change turns incivility into bullying
incivility consists of unprofessional behaviors meant to harm someone, such as gossiping, spreading rumors, rudeness, treating someone like a subordinate, accusing, exclusion, or interruption. Incivility turns into bullying when there is a repetition of these behaviors of repeated incidences
cognitive rehearsal
visualizing a difficult scenario in your head, ahead of time, so as to prepare yourself for constructive action and responses for when that situation arises in real time
what are the five conflict management strategies used in emotional intelligence
integration, domination, avoidance, obliging, and compromise
what are the essential elements of EBP
identifying a problem
searching credible sources of evidence
evaluating evidence
implementing recommendations
reviewing their effectiveness
disseminating with others
what does PICOT stand for
population
intervention
comparison
outcome
time
what is the difference between quantitative and qualitative research
quantitative uses numerical data to objectively evaluate the outcomes of all kinds of interventions
qualitative uses analyzing and reports
what is an example of the best evidence in the hierarchy of evidence
systematic reviews and meta-analysis of multiple studies
what is translational research
the process of evaluating evidence and then implementing practice changes based on the pertinent research findings.
what is plagiarism
failure to cite or give credit for the work of others
what domain names are associated with credible evidence
.gov
.edu
.org
what are clinical practice guidelines
statements of evidence-based recommendations to be sue das guidelines in the medical management of disease processes and in preventive care
what are critical pathways
clinical tools used within a health care organization that help nurses manage the delivery of client care for a specific circumstance, category, or disorder
