Applied Best Practices - Managing Multi-city Events Flashcards
What are keys to success?
Right tools, automation, and measuring metrics.
What factors should dictate the timing of an event?
Strategic sales and marketing goals.
What’s important to keep in mind when choosing an event agenda and topics?
Ensure that they’re relevant, and revisit them before rolling out the invitations.
Why is it important to monitor registrations?
To make sure you’re not registering too many people, or to identify poor participation.
What are best practices for reviewing registration with stakeholders, including sales?
Regularly update stakeholders about registration numbers, and assess lead quality of the attendees with Sales
Marketers use events to _____, nurture prospects, build brand awareness, expand distribution, strengthen relationships with customers
generate leads
Generate leads, _____, build brand awareness, expand distribution, strengthen relationships with customers
nurture prospects
Generate leads, nurture prospects, ______, expand distribution, strengthen relationships with customers
build brand awareness
Generate leads, nurture prospects, build brand awareness, _____, strengthen relationships with customers
expand distribution
Generate leads, nurture prospects, build brand awareness, expand distribution, and _____.
strengthen relationships with customers.
The prime expectation for any event is:
Ensuring consistency in delivering value
How do you adapt an event to local needs?
Regional language and not scheduled on local holiday
What are the three key components used to manage the Road to Revenue multi-city event?
Registration form, campaign canvas, and event module
Each city has a hidden field for ___
City
When someone registers on one of the city landing pages, what happens?
The city value is passed to the city field on the registration form. The form then creates the registrant in the selected city session.
To promote the event and extend Eloqua’s reach, the R to R landing pages incorporate _____
Cloud Components.
____ are social media elements that allow visitors to engage via social channels.
Cloud Components
Some of the benefits of using Cloud Components are _____, increased event awareness without a large investment, and increased marketing productivity.
increased conversions
Some of the benefits of using Cloud Components are increased conversions, _____ , and increased marketing productivity.
increased event awareness without a large investment
Some of the benefits of using Cloud Components are increased conversions, increased event awareness without a large investment, and _____.
increased marketing productivity
Eloqua helps marketers overcome event challenges by _____
automating planning and execution.
The R to R campaigns are segmented by ____
city.
How can event campaign segments be created?
city, previous lead score, job roles, attendance to previous events.
the Campaign Module is responsible to:
Send the invite, check for form submissions, send Still Time and follow-up emails
The Event Module:
tracks registrants, deploys confirmations, reminders, and internal notifications.
What should the first thing you do be?
Build the Registration Form.
True or false: Each city in the R to R tour has its own separate campaign.
True.
True or false: Each city in the R to R tour has its own landing page.
True.
There’s only one registration form. How does it pass different city values?
There’s a different city value hidden within each landing page.
How is the registrant data stored in the Event module?
As a data card in the appropriate session in the event.
____ are scheduled marketing actions performed by Eloqua using automation.
Event Actions
Why use the Campaign Canvas to send thank-you emails?
(1) CC can evaluate whether registrants attended an event (2) Access to roll-up campaign reporting for the event.
What’s the first contact made with prospects in the R to R campaign?
Website or invite email
The R to R landing page allows registrants to ______, download the agenda, add the event to their calendar, and email event-related queries to Eloqua.
submit the registration form
The R to R landing page allows registrants to submit the registration form, ______, add the event to their calendar, and email event-related queries to Eloqua.
download the agenda
The R to R landing page allows registrants to submit the registration form, download the agenda, _____, and email event-related queries to Eloqua.
add the event to their calendar
The R to R landing page allows registrants to submit the registration form, download the agenda, add the event to their calendar, and ______.
email event-related queries to Eloqua
By _____, marketers can ensure that each registrant consistently receives accurate information.
automating confirmation emails
When building your event assets in Eloqua, it is a good idea to create a __
checklist
Eloqua recommends the following workflow for an event campaign: (1) _____ (2) Create campaign workflow (3) Create event
Create form and other Eloqua assets
Eloqua recommends the following workflow for an event campaign: (1) Create form and other Eloqua assets (2) _____ (3) Create event
Create campaign workflow
Eloqua recommends the following workflow for an event campaign: (1) Create form and other Eloqua assets (2) Create campaign workflow (3) ___
Create event
All the information gathered from the form will be mapped and saved to the ___
Event fields
_____ are an effective way to share info about the event and generate interest within the community
Social media sharing components.
What are the 4 elements of a campaign workflow?
Segments, assets, decisions, and actions.
All assets must be included on the _ for reporting purposes.
Campaign Canvas
What metric is essential to track event registrations and drop-outs and assess event performance?
Form and landing page conversions and visitors
Adding a wait step after the last email allows you to…
Change your mind and send one more email.
Attendees and no-shows must be . . .
Uploaded into Eloqua after the specified event.
The Event Module cannot send…
the original invitation email.
The Event Module allows you to: (1) ____, (2) drive more attendees with a series of steps based on Eloqua best practices, and (3) use behavior of recipients and attendees to qualify registrants and prioritize follow-up.
Reduce setup time by leveraging a repeated sequence of reminder and follow-up emails, drive more attendees with a series of steps based on Eloqua best practices, and use behavior of recipients and attendees to qualify registrants and prioritize follow-up.
The Event Module allows you to: (1) Reduce setup time by leveraging a repeated sequence of reminder and follow-up emails, (2) ___, and (3) use behavior of recipients and attendees to qualify registrants and prioritize follow-up.
drive more attendees with a series of steps based on Eloqua best practices,
The Event Module allows you to: (1) Reduce setup time by leveraging a repeated sequence of reminder and follow-up emails, (2) drive more attendees with a series of steps based on Eloqua best practices, and (3) ___.
drive more attendees with a series of steps based on Eloqua best practices,
The Event Module allows you to manage all event-related assets and campaigns from a single interface and reuse the assets, such as:
forms, emails, and segments.
The Event Module allows you to: (1) ____, (2) Populate event session details into emails, and (3) Set up reminder and thank-you emails.
Manage single or multi-session events
The Event Module allows you to: (1) Manage single or multi-session events, (2) ____, and (3) Set up reminder and thank-you emails.
Populate event session details into emails
The Event Module allows you to: (1) Manage single or multi-session events, (2) Populate event session details into emails, and (3) ____.
Set up reminder and thank-you emails.
The Event Module has four sections, including:
Event Overview, Registrant Info, Event Details, Event Actions.
An unmapped registrant means…
that data card has not been mapped to a Contact record.
Registrant Info section allows you to…
Link a form and map fields, create additional custom fields
Each data card set represents…
An individual event.
Special fields in the Registrant Info control the way…
Unique registrations are handled.
The Registrant Info Special Fields are:
Eloqua Identifier field and the Email ADdress field.
If you choose “Use the Email Address Field” in Special Fields, what happens?
You’re only allowed one registration per email address.
If you choose “Use an Eloqua Identifier” in Special Fields, what happens?
The system generates a unique 16 digit code and allows registrant to register for multiple sessions within the data card set.
If you choose “Use select field” in Special Fields, what happens?
Unique registrations are allowed based on the custom field provided in the drop-down list.
The ____ section of the Event Module is where you say whether the event is a single or multi-session event.
Event Details
The Custom Session information from the Event Details can be merged into….
emails sent to registrants.
Standard Event Actions include (1) waitlists, (2) event registrations, and (3) reminder emails.
Waitlists
Standard Event Actions include (1) waitlists, (2) ____, and (3) reminder emails.
event registrations
Standard Event Actions include (1) waitlists, (2) event registrations, and (3) ______.
reminder emails
Advanced Event Actions include (1) ______, (2) modified registrations, (3) event cancellations, (4) post-event reminders.
incomplete registrations
Advanced Event Actions include (1) incomplete registrations, (2) ______, (3) event cancellations, (4) post-event reminders.
modified registrations
Advanced Event Actions include (1) incomplete registrations, (2) modified registrations, (3) _______, (4) post-event reminders.
event cancellations
Advanced Event Actions include (1) incomplete registrations, (2) modified registrations, (3) event cancellations, (4) _____.
post-event reminders
Event Actions include processing steps that allow you to configure ____
Actions