Admin 10: Community Relations Flashcards
What is Admin 10?
Community Relations
The function of the department’s Office of Community Outreach shall be to establish positive community relations with the general public in order to:
- Enhance community support.
2. Develop collaborative partnerships within the community
To ensure a unified and coordinated effort toward community relations and objectives, all members of the department shall share responsibility for establishing and promoting good community relations. True or False?
True
Information received from the community concerning potential problems and major concerns that have a bearing on community relations activities of the department, shall be submitted to Internal Affairs. True or False?
False; the Office of Community Outreach.
The Office of Community Outreach, in coordination with ____________, shall develop a written community relations plan.
Sector Commanders
The Office of Community Outreach, in coordination with Sector Commanders, shall develop a written community relations plan that shall consist of, but not limited to, the following:
A. Establishing liaison with existing community organizations or establishing community groups where they are needed. [45.2.1a]
B. Assisting in the development of community involvement policies for the agency. [45.2.1b]
C. Publicizing department objectives, community problems and successes. [45.2.1c]
D. Convey information transmitted from citizen organizations to the appropriate department unit. [45.2.1d]
E. Improve department of practices bearing on police community interaction. [45.2.1e]
F. Developing problem oriented or community policing strategies, if any. [45.2.1f]
G. Identify areas for Community Relations training needs through interviews with citizens, citizen groups, department personnel, consultations with Internal Affairs personnel and complainants, conferences with supervisors and other consulting agencies.
H. Encourage the establishment of community groups as they relate to the needs and problems in acquiring a safe living environment.
I. Develop a system for tracking programs, presentations, community contacts and other outreach efforts of the department.
J. Utilize all forms of the media for public information releases for the purpose of conveying department objectives, problems when appropriate and successes. [45.2.1c]
K. Review and analyze Community Relations programs for improvement in delivery and results oriented performance.
A __________ report shall be submitted to the Chief of Police which reflects information received about concerns and problems detected in the community, as well as a recommended course of action.
Quarterly
The quarterly report shall include the following:
- A description of current concerns voiced by members of the community. [45.2.2a]
- A description of potential problems that have a bearing on law enforcement and the department’s activities within the community. [45.2.2b]
- A statement of recommended actions that address previously identified concerns and problems. [45.2.2c]
- A statement of progress made toward addressing previously identified concerns and problems
The department shall conduct a ________ survey of citizen attitudes and opinions of the department.
Triennial
A survey shall be constructed by the Office of Community Outreach for distribution to citizens residing in the areas of service of the department. The survey shall address the following:
- Overall agency performance; [45.2.4a]
- Overall competence of agency employees; [45.2.4b]
- Citizens’ perception of officers’ attitudes and behavior; [45.2.4c]
- Community concern over safety and security within the department’s service area; and [45.2.4d]
- Citizens’ recommendations and suggestions for improvement.
The survey should use established research practices, such as random sampling of at least ________ percent of the population and sampling within each district in proportion to the ratio of population within the district total population in the jurisdiction.
One
The Citizens survey may be conducted by:
Mail, in person, via the internet, or by telephone and may be combined with questions relating to victimization and other issues.
A written summary of the results of the community survey shall be reported to the Office of Community Outreach and be made available to the public, upon request. True or False?
False, The Chief of Police
The Office of Community Outreach shall be responsible for the solicitation of community input through various community meetings, citizen surveys, and other sources of information concerning public needs and concerns. True of False?
True
Sector Commanders shall develop a written community relations plan that shall consist of, but not limited to,
the following:
A. Identifies current community concerns [45.2.1a]
B. Identifies potential problems that have bearing on law enforcement activities within the community [45.2.1b]
C. Develops recommended actions addressing concerns and problems [45.2.1c, d]
D. Provides for a statement of progress [45.2.1e]
E. Provides monthly reporting to the Chief [45.2.1f]
F. Identify areas for Community Relations training needs through interviews with citizens, citizen groups,
department personnel, consultations with Internal Affairs personnel and complainants, conferences with
supervisors and other consulting agencies.
G. Encourage the establishment of community groups as they relate to the needs and problems in acquiring a
safe living environment.
H. Develop a system for tracking programs, presentations, community contacts and other outreach efforts of
the department.
I. Utilize all forms of the media for public information releases for the purpose of conveying department
objectives, problems when appropriate and successes.
J. Review and analyze Community Relations programs for improvement in delivery and results oriented
performance.
