7.240 PENDING CALLS FOR SERVICE Flashcards
What will a Sergeant do if a call holds longer than 90 minutes
The Sergeant will contact he PR to inform them of the delay and/or offer other options (i.e., hold for next available unit or request a unit from a neighboring area to assist)
If a Sergeant has called the PR what must be do after?
The sergeant will notify the dispatcher of the contact with the PR and what course of action was taken for the call. The sergeant will make these notifications via radio broadcast, mobile data terminal (MDT), or telephone so the dispatcher can update the event accordingly.
When a call is canceled or held at the direction of the sergeant, the sergeant will… ?
contact the PR and advise of the reason for cancellation or time delay, then will update the event accordingly. PRs must always be notified of cancellations or delays.
When the sergeant is unavailable to contact the PR due to being assigned to an event, engaged in administrative duties, or lacking access to an MDT (Mobile Data Terminal), who is responsible for making the call to the PR?
The dispatcher will at the Sergeants request
What is the procedure for dispatching emergency calls and what is the notification protocol for supervisors regarding pending emergency calls?
Emergency calls will be dispatched to on-shift units until their shift ends for all shifts, and supervisors are notified immediately of pending emergency calls.
Communications will dispatch on-shift units to routine calls (including report calls) up to ____ _____ before the conclusion of their shift.
45 minutes
Under what circumstances will report calls not be held for a cadet or patrol services representative (PSR)
Report calls will not be held when area units are clear and not responding to higher priority calls.
The area sergeant is responsible for staying informed on all _______ ________ and the availability of _________ within their purview.
Pending Events, Personnel
