22-recover From A Screw Up Flashcards
Persuasion alert
Use their words and do the correction on it makes you more virtuous
To clear a screw up
Set your goal
Be first with the news
Switch the frame
Enhance your ethos-practical wisdom, disinterest, virtue
The best practical wisdom to enhance ethos
Adaptability
To show disinterest
Disinterested to be wrong so show how much you care to fix the screw up- no apology
We have put all hands on deck!
Nothing can make me feel worse that failing to live up to my standards so I’m going to do whatever possible to fix this
No apology but show caring thru disinterest
To improve cause
Show you care for larger value
After screw up do not try to
Belittle things makes audience lash at you
Do not apologize
Belittles you and fails to enlarge the audience
Boss you know who dedicated and detail person I am, I did not live up to that reputation
Do not say
Boss I screwed up i apologize im really sorry