Vocabulaire H9 Flashcards by Sanne Bosma

Q

verzekeren van

A

ensuring

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Q

de klacht

A

the complaint

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Q

klagen

A

to complain

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Q

een klacht indienen

A

to file/lodge a complaint

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Q

verontschuldigen

A

to apologise

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Q

de verontschuldiging

A

the apology

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Q

de verontschuldigingen

A

the apologies

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Q

ongemak

A

inconvenience

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Q

vergoeden

A

reimburse

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Q

vraag om informatie

A

query

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Q

bevestiging

A

confirmation

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Q

vertraging

A

delay

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Q

schade (materieel)

A

damage

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Q

schade (financieel)

A

loss

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Q

ernstige schade

A

seriously/badly damaged

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Q

vervanging

A

replacement

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Q

te veel berekend

A

overcharged

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Q

te weinig berekend

A

undercharged

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Q

achterstand in het uitleveren van orders

A

backlog of orders

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Q

overmacht

A

circumstances beyond one’s control

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Q

een fout herstellen

A

rectify a mistake/fault

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Q

ergernis

A

annoyance

Q

normale slijtage

A

wear and tear

Q

verborgen gebreken

A

hidden defects

Q

aansprakelijkheid

A

liability

Q

schadeloosstelling

A

claim for compensation

Q

gerechtelijke stappen ondernemen

A

to take legal action

Q

talk about the subject directly (idiomatic expressions)

A

get straight to the point

Q

avoid responsibility

A

passing the buck

Q

find the real cause of something

A

get to the bottom of the problem

Q

the last in the series of irritating events

A

it was the last straw

Q

forgot to do something

A

it slipped my mind

Q

paid for too much for something

A

ripped off

Q

misunderstanding what someone else is referring to

A

talking at cross purposes

Q

hoeveelheidwoorden

A

quantifiers

Q

many

A

veel (telbaar)

Q

much

A

veel (ontelbaar)

Q

few

A

weinig (telbaar)

Q

little

A

weinig (niet telbaar)

Q

a few

A

enkele; een paar

Q

a little

A

een beetje; wat

Q

some

A

enige; wat

Q

any

A

enige; wat

Q

morgen

A

tomorrow

Q

volgende week, maand enz

A

next week, month etc

Q

over twee dagen

A

in two days

Q

deze Pasen

A

this Easter

Q

binnenkort

A

shortly

Q

spoedig

A

soon

Q

beleid

A

policy

Q

vernietigend, bijtend, sarcastisch

A

scathing

Q

informeren, op de hoogte brengen

A

enlighten

Q

zuinig, gierig

A

tight

Q

karaf

A

jug