unit 3 organisation

Question 1

human resources

Answer 1

people who work for a business

Question 2

examples of human resources

Answer 2

owners , contractors and employees

Question 3

purpose of human resources

Answer 3

to carry out the function of a business

Question 4

examples of tasks carry out by human resources

Answer 4

production
finance
marketing
human resources

Question 5

human resources

production

Answer 5

• making product or providing services

Question 6

human resources

finance

Answer 6

workers sent out bills and make collect payments

Question 7

human resources

marketing

Answer 7

workers encourage buyers for goods and services

Question 8

human resources

human resources

Answer 8

workers that are responsible for all

aspects concerning the staff

Question 9

human resources plan

Answer 9

a plan detailing the workers a business needs - how many whether they are full or part- time the skills that they should have and when will they work

Question 10

why do businesses make a human resources plan

Answer 10

to know wages
to know how many staff they need
lowers chances of failures

Question 11

well run businesses human resources

Answer 11

they think about their human resources needs regularly predicting any changes that may happen and how this may affect the human rescousse

Question 12

human resources plan identifies…….

Answer 12

what the business’ hopes to achieve

Question 13

for a business to grow they must……..

Answer 13

be organised and have good communication

Question 14

businesses may start with……..

Answer 14

a few members of stff

Question 15

as the business grow and gets larger…….

Answer 15

the firm needs to develop a formal organisation structure

Question 16

organisation structure can be called

Answer 16

organisation chart

Question 17

why do businesses have a structure

Answer 17

so everyone knows their roles
motivates their workers
everyone know who they are responsible for

Question 18

staff managers

Answer 18

a person who supports other departments across the organisation

Question 19

delegated

Answer 19

the process of giving a manager authority to a subordinate to make decision that the manager is responsible for

Question 20

span of control

Answer 20

the no. of subordinates that report directly to the line of manager

Question 21

subordinates

Answer 21

the worker that a line manager is responsible for

Question 22

authority

Answer 22

the power that a person has to make decisions and controls the other worker what to do

Question 23

chain of command

Answer 23

the links in level of authority from those at top with the most power to those at the bottom with the least

Question 24

hierarchy

Answer 24

a business is organized from top yo bottom the people higher up in the hierarchy has more power than those lower than them

Question 25

function

Answer 25

the specific job that a person or department must do

Question 26

narrow span of control

Answer 26

easy communication between manager and staff
easy control
feedback is efficient
less management skills required
additional cost for many  managers

Question 27

wide span of control

Answer 27

less layers so messages reach employees faster
cost less money
harder to manage and control

Question 28

effects of delegation

Answer 28

motivates staff
allows the boss to have more time to do more important things rather than chasing lazy staff etc.
easy identify staff that deserve a promotion

Question 29

what does an organisation chart shows us

Answer 29

who does what tasks
who is someone accountable for
who they take orders from