training and development Flashcards
what is training
the action of teaching an employee a skill or type of behaviour
induction training
happens when an employee starts working for a new business introducing them to the business place of work and fellow workers
on the job training
mentoring or coaching while doing the job . assistance and advice is provided by those more experienced to those less experienced
on the job training advantages
cheaper than training centre
specific training to the job
learning can be put to use immediately
on the job training disadvantages
takes time away from person who is training
reduces efficiency
some worker bad habits may pass on may lead to costly damages
the new worker may not understand straightaway and may misunderstand what a mentor says
off the job training
occurs away from the job.It could still be in the place of work are at a college or training centre
off the job training disadvantages
more expensive than on the job training
workers may fail to make the link between training and workplace
workers are taken away from workplace so productivity is lost for the day
off the job training advantages
more focused with less distractions
more chance to gather specialists skills
individuals training are trained to teach the course
less stress than on the job training
why do business train workers
development of the business
the business may have objectives to grow and expand
this means they need more managers
so they will train their current workers to become managers of the future
this creates experience loyal managers
why do business train workers
skilled workers
skilled workers work at a faster professional rate
this lowers costs
why do business train workers
customer service
customer service may make a business to be more competitive
training their staff to be customer friendly will increase profits and make them more success
