methods of selling Flashcards

1
Q

face to face

A

common in retail stores

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2
Q

benefits of face to face

A

good interactions between shop and customers

advice and questions can be answered easily

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3
Q

disadvantages to face to face

A

shops are expensive to run
customers may not visit shops in bad weather and they might shop online
some customers feel that the service is lacking
some customers know what they want and do not need any advice

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4
Q

face to face conclusion

A

it depends on the type of business
e.g. selling a wedding dress must be done in store as you will look to see and try on the dress but selling dvd s might be done online

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5
Q

telephones sales

A

you can talk to staff without actually leaving your home
you can ask questions about product
you cannot see the product
they can be a nuisance and prank callers

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