motivation and retention Flashcards

1
Q

motivation

A

the reasons for acting or behaving in a certain way

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2
Q

motivation in business

A

the business motivates the workers so they are productive

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3
Q

methods of motivation

A

its important to note that any suggested methods of motivation will only work if they are suitable for the type of workers and each worker requires different motivations

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4
Q

wage

A

always changes
piece rate each thing they make - e.g each teddy bear costs 0.00001 $ dollars
pay commissions - for every item they sell they get a profit from it
salary fixed payments

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5
Q

pay

A

is the money to an employees in return for service

pay rises etc

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6
Q

bonus

A

given out when certain targets are met

motivates them to reach targets this makes them work harder

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7
Q

profit sharing

A

is a benefit paid to employees based on the level of profit that a business makes
increases profit

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8
Q

fringe benefits

A

perks
items including to normal wage / salary
car free health care gym memberships free meals
loyalty to business as things are often untaxed are at reduced rate

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9
Q

praise

A

verbal -personally or at a meeting
written - email
they know that they are doing a good job feel motivated and confident to stay

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10
Q

award schemes

A

employee of the month

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11
Q

working enviroment

A

noise levels clean light and nice environments will make people want to stay at workplace
nicer compare to other places
e.g factories
environment affects their attitudes productivity and positively

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12
Q

employee retention

A

motivation techniques help to keep staff decrease stff turnover

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13
Q

unmotivated staff and reputations

A

unhappy staff will leave the business this gives a business a bad reputation and effect their trades

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14
Q

people buy from people

A

employees that stay will become familiar with the customers and build relationships. increase profit

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15
Q

retention and business motivation

A

if a worker feels valued they will not leave their job
increase retention
reduce cost of recruitment leads to high profits

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