Troubleshooting Wi-Fi Connectivity on Mac Flashcards
Q: What is the first step to access Wireless Diagnostics on a Mac?
A: Option-click the Wi-Fi status icon in the menu bar and choose “Open Wireless Diagnostics”.
Q: Where else can you find Wireless Diagnostics besides the Wi-Fi status icon?
A: Navigate to Macintosh HD > System > Library > CoreServices > Applications.
Q: What should you do after clicking “Continue” in Wireless Diagnostics?
A: Enter an administrator account username and password if asked.
Q: How do you monitor your Wi-Fi connection for issues?
A: Within Wireless Diagnostics Tool, Select “Monitor my Wi-Fi connection” and click “Continue”.
Q: What happens if Wireless Diagnostics finds an issue during monitoring?
A: A brief description of the issue appears, and you can resume monitoring or continue to the summary.
Q: What should you do after collecting the diagnostic data you need?
A: Click “Continue” and confirm to stop monitoring by clicking “OK”.
Q: What information do you need to enter in the Additional Information pane?
A: Details about the wireless network and router.
Q: How long might it take for Wireless Diagnostics to create the report?
A: Several minutes.
Q: Where is the diagnostics report saved?
A: In the folder /private/var/tmp.
Q: What is the filename format for the diagnostics report?
A: The filename starts with WirelessDiagnostics- and ends with .tar.gz.
Q: What is AirDrop used for on a Mac?
A: Sharing files, photos, videos, websites, and more with nearby devices.
Q: How do you enable AirDrop on a Mac?
A: Open Finder and select “AirDrop” from the sidebar.
Q: What must be enabled on both devices to use AirDrop?
A: AirDrop must be enabled on both the sender’s and recipient’s devices.
Q: How do you send a file using AirDrop?
A: Drag and drop the file onto the recipient’s icon in the AirDrop window.
Q: What should the recipient do to complete the AirDrop transfer?
A: Confirm the transfer on their device.
