Sample Exam Questions

Question 1

The BetterBag MDM administrator configures Setup Assistant to skip Location Services on a
managed iPad. What happens when Location Services is skipped during Setup Assistant?

Answer 1

The user can’t configure Location Services.

Question 2

Brian is trying to share his Personal Hotspot with Aga’s Mac. It isn’t working, and he asks you for help. You verify that his iPhone has the latest version of iOS and Personal Hotspot is turned on.
Which troubleshooting step should Brian try next?

Answer 2

Tap Settings > General > Transfer or Reset > Reset > Reset Network Settings.

Question 3

Apple scans software for known malware and, if none is found, issues a ticket. Which Apple service provides the ticket?

Answer 3

Notarization

Question 4

You’re troubleshooting Anthony’s managed Mac, and the next step is to start in safe mode. You’re asked to authenticate. What should you use to authenticate?

Answer 4

The recoveryOS password set from MDM

Question 5

What is a device’s network selection priority when it finds multiple known networks (List 5)?

Answer 5

1. Networks configured by MDM
2. Highest Wi-Fi standard
3. Frequency band (6GHz, then 5GHz, then 5GHz [DFS], then 2.4GHz)
4. Security (WPA Enterprise, then WPA Personal, then WEP)
5. Signal strength

Question 6

A previously trusted Mac app asks for access to your keychain.
Why would an app ask for access that was previously granted?

Answer 6

The app was recently updated.

Question 7

Po-Chun is trying to share his Personal Hotspot with Aileen’s Mac. It isn’t working. He asks you for help.
Which troubleshooting step should you recommend to Po-Chun?

Answer 7

Restart Po-Chun’s iPhone and Aileen’s Mac.

Question 8

Which type of extension is more secure and reliable?

Answer 8

System

Question 9

The BetterBag MDM administrator configures Setup Assistant to skip FileVault on a managed Mac.
What happens to the user when FileVault is skipped during Setup Assistant?

Answer 9

The user can’t turn on FileVault.

Question 10

Which two folders are protected by System Integrity Protection?

Answer 10

/sbin and /usr

Question 11

What happens to already installed malicious software when a security-configuration update identifies it on a Mac?

Answer 11

It’s deleted.

Question 12

A user can’t turn on Screen Sharing in System Settings > General > Sharing. The message “This service is currently unavailable” appears next to the setting. Why can’t the user turn on screen sharing?

Answer 12

A remote management service controls screen sharing.