Configuring Wi-Fi Settings on iPhone or iPad

Question 1

Q: What is a public or open Wi-Fi network?

Answer 1

A: A network that often doesn’t require a password and is easy to join.

Question 2

Q: What should you use to protect sensitive content on a public network?

Answer 2

A: A VPN service.

Question 3

Q: What is a private or secured Wi-Fi network?

Answer 3

A: A network that requires a password and is common in homes and organizations.

Question 4

Q: What is a captive or subscription Wi-Fi network?

Answer 4

A: A network that requires authentication, payment, or an access code, common in hotels and airports.

Question 5

Q: How can you identify a secured Wi-Fi network on an iPhone or iPad?

Answer 5

A: By the lock icon beside the Wi-Fi icon.

Question 6

Q: What should you do if you don’t know the password to a Wi-Fi network?

Answer 6

A: Contact the network administrator.

Question 7

Q: What should you do after connecting to a Wi-Fi network?

Answer 7

A: Test your internet connection.

Question 8

Q: Where are captive networks commonly found?

Answer 8

A: In coffee shops, internet cafes, hotels, airports, and other public locations.

Question 9

Q: What happens when you join a captive network?

Answer 9

A: Your device connects to a portal or landing page for access credentials.

Question 10

Q: What does the “Without Internet” option do on a captive network?

Answer 10

A: Dismisses the welcome page, turns off Auto-Login, and remains associated with the network without internet access.

Question 11

Q: What does the “Other Network” option do on a captive network?

Answer 11

A: Dismisses the welcome page, disassociates from the network, and returns to Wi-Fi settings.

Question 12

Q: What should you do if you tap the Cancel button on a captive network?

Answer 12

A: Choose between the Without Internet and Other Network options.

Question 13

Q: Do fees and charges apply when using captive Wi-Fi networks?

Answer 13

A: Yes, fees and other charges might apply.

Question 14

Q: How does a captive Wi-Fi network appear before connecting?

Answer 14

A: It appears like other unsecured networks.

Question 15

Q: What should you do after connecting to a captive Wi-Fi network?

Answer 15

A: Test your internet connection.

Question 16

Q: What can your iPhone and iPad remember to reconnect automatically to a Wi-Fi network?

Answer 16

A: Network and login information.

Question 17

Q: What should you do if your device doesn’t automatically join a Wi-Fi network?

Answer 17

A: Turn on Auto-Join.

Question 18

Q: What is a private Wi-Fi address?

Answer 18

A: A unique, static MAC address used for each Wi-Fi network to improve privacy.

Question 19

Q: Is the Private Wi-Fi Address option turned on by default?

Answer 19

A: Yes, it is turned on by default.

Question 20

Q: What might happen if a network doesn’t allow devices with a private address to join?

Answer 20

A: The device may not join or may have restricted access.

Question 21

Q: What can you do if a network restricts access due to a private address?

Answer 21

A: Turn off the Private Wi-Fi Address setting for that network.

Question 22

Q: What happens when you forget a Wi-Fi network on your device?

Answer 22

A: The device won’t automatically rejoin that network.

Question 23

Q: Why might you want to forget a Wi-Fi network?

Answer 23

A: To join with a different password.

Question 24

Q: What is the warning about forgetting a Wi-Fi network with iCloud Keychain enabled?

Answer 24

A: Other devices using iCloud Keychain may also forget the network.

Question 25

Q: What should you do if your device connects to a Wi-Fi network but has no internet access?

Answer 25

A: Connect another device to the same Wi-Fi network.

Question 26

Q: What might indicate a service outage when troubleshooting Wi-Fi?

Answer 26

A: If another device also can’t get online.

Question 27

Q: What should you do if another device can connect to the internet but your original device can’t?

Answer 27

A: Try connecting your original device to a different Wi-Fi network.

Question 28

Q: What should you try if your device can’t connect to any Wi-Fi network?

Answer 28

A: Reset Network settings or restart the device.

Question 29

Which option turns off Auto-Login when joining a captive network without valid credentials on iPhone or iPad?

Answer 29

Without Internet - This option turns off Auto-Login for the selected network, but lets you use the network without connecting to the internet.

Question 30

How do you access settings for managing private MAC addresses for a Wi-Fi network on iPhone and iPad?

Answer 30

In Settings, tap Wi-Fi, then tap the Info button of a Wi-Fi network - You can access the settings for private MAC addresses for each Wi-Fi network by tapping the Info button of a particular network.