Tradecraft GSO: Customs and Shipping Dialog 01 Importation Process Clarification Flashcards

1
Q

GSO: Selamat siang, ini Carol dari kedutaan A.S. Saya menelepon untuk berbicara dengan Ibu Dewi mengenai prosedur impor saat ini. Apakah beliau bersedia menerima telepon ini sekarang?

A

GSO: Good afternoon, this is Carol from the U.S. embassy. I was calling to speak with Mrs. Dewi regarding the current importation procedures. Is she available to take this call now?

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2
Q

Sekretaris: Selamat siang Bu, sebentar ya.

A

Secretary: Good afternoon madam, just a moment please.

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3
Q

Ibu Dewi: Halo, ini Dewi

A

Mrs. Dewi: Hello, this is Dewi.

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4
Q

GSO: Halo Bu Dewi. Ini Carol dari Kantor General Service kedutaan A.S. Apa kabarnya hari ini?

A

GSO: Hello Francine. This is Carol from the U.S. embassy General Services Office. How are you today?

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5
Q

Ibu Dewi: Halo Carol Saya baik - baik saja. Apa yang bisa saya bantu?

A

Mrs. Brown: Hello Carol. I am fine thank you. What can I help you with?

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6
Q

GSO: Baiklah, saya menelpon karena kami telah mengalami keterlambatan dengan pengiriman barang impor dan agen kliring staf kami sedikit bingung. Mungkinkah kita mendiskusikan prosedur saat ini untuk memastikan kami mematuhi persyaratan Anda?

A

GSO: Well, I am calling because we have been experiencing delays with the importation of shipments and our staff clearing agents are a bit confused. Would it be possible for us to discuss the current procedures in order to ensure we are adhering to your requirements?

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7
Q

Ibu Dewi: Iya. Ada beberapa perubahan. Kami sekarang mematuhi persyaratan keamanan pelabuhan internasional yang diterapkan pemerintah Anda.

A

Mrs. Dewi: Yes. There have been some changes. We are now complying with international port security requirements that your government imposed.

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8
Q

GSO: Saya mengerti Apakah ada masalah khusus dengan pengiriman kami atau dengan dokumentasi kami? Juga, apakah ada bentuk dokumentasi baru yang Anda butuhkan?

A

GSO: I understand. Are there specific concerns with our shipments or with our documentation? Also, are there new forms of documentation that you require?

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9
Q

Ibu Dewi: Ya, ada dokumen baru tapi ada juga persyaratan pengikatan dan pelabelan baru untuk memastikan kepatuhan terhadap International Plant Protection Convention (IPPC) ….. ini adalah persyaratan proses ‘heat treatment’ untuk palet kayu dan peti kayu.

A

Mrs. Dewi: Yes, there are new documents but there are also new crating and labeling requirements to ensure compliance with the International Plant Protection Convention (IPPC)…..this is the heat treatment requirement for wooden pallets and crates.

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10
Q

GSO: Kami setuju bahwa persyaratan baru ini penting dan kami pasti akan mematuhi semua persyaratan baru ini. Bisakah Anda meminta staf Anda mengirimkan formulir baru ke kedutaan sehingga kami dapat memperbarui semua dokumen kami dan mengirimkannya kembali ke kantor Anda?

A

GSO: We agree that these new requirements are important and we will certainly adhere to all of the new requirements. Could you have your staff forward the new forms to the embassy so that we can update all of our documents and resubmit them to your offices?

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11
Q

Ibu Dewi: Kami bisa mengirim itu dan saya mesti menyampaikan bahwa karena semua bentuk dan sertifikasi baru, beaya kliring telah naik.

A

Mrs. Dewi: We can send them over and I should mention that due to all of the new forms and certifications, the clearance rate has increased.

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12
Q

GSO: Saya mengerti Terima kasih telah memberi tahu kami tentang kenaikan tarif. Bisakah Anda memberi kami informasi tarif resmi atau daftar beaya untuk setiap jenis transaksi? Saya perlu berbagi ini dengan departemen keuangan kami di Washington D.C.

A

GSO: I understand. Thank you for informing us of the rate increase. Could you provide us with a formal rate sheet or price list for each type of transaction? I need to share this with our financial department in Washington D.C.

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13
Q

Ibu Dewi: Ya. Kami akan kirimkan kepada Anda. Baiklah kalau tidak ada yang lain, saya sangat sibuk. Sampai nanti!

A

Mrs. Dewi: Yes we will get that to you. If there is nothing else I am very busy. Goodbye.

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