Trade associations, government departments and regulatory bodies. Flashcards
What is ATOL and what does it stand for ?
Air Travel Organisers License. It is used as a government protection scheme and any tour operator providing package holidays must be ATOL protected. It is an association.
What is ABTA and what does it stand for ?
Association of British Travel Agents. Their website is filled with advice and guidance, re - assuring customers on their holidays. ABTA code of conduct means that you get what you paid / asked for. It is part of a government body.
What is CAA and what does it stand for ?
Civil Aviation Authority. It regulates UK aviation (aircrafts) and is an independent statutory (written law passed by the government) and issues ATOL’s to make sure that customers get their package holiday and all aspects involved. If the company goes bust then the government use a repatriation that allows customers to safely return to the country. It is a regulatory body.
What do trade associations, government departments and regulatory bodies do ?
They determine tourism strategies and industry policies, provide information and support to their members and customers and lobby (influence) governments.
What do the various government bodies exist to do ?
Design strategies and policies, give guidance / ideas to members, lobby governments and represent them, ensure compliance, setup compensation schemes.
What does ANTOR stand for and what body is it part of ?
Association of National Tourist Office Representatives. It is part of an association.
What does AITO stand for and what body is it part of ?
Association of Independent Tour Operators. It is part of an association.
What does IATA stand for and what body is it part of ?
International Air Transport Association. it is part of an association.
What does DCMS stand for and what body is it part of ?
Department for Digital,Culture, Media and Sport. It is part of a government body.
What does the FCDO stand for and what body is it part of ?
Foreign Commonwealth and Development Office. It is part of a government body.
What does it mean to lobby governments ?
To influence and persuade.
