Tour Operators. Flashcards

1
Q

What are tour operators ?

A

Businesses that put together all the different components / parts that make up a holiday and selling them as a complete package holiday to customers.

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2
Q

What is a positive / advantage to modern brochures being online ?

A

It saves tour operators the cost of postal distribution and printing.

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3
Q

Who do tour operators make contracts with ?

A

Airlines, hoteliers (person who owns / manages a hotel), other transport companies.

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4
Q

Why did the1970’s see a major growth in package holidays ?

A

People were wealthier and travelling became more affordable.

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5
Q

What is the aim of mass market tour operators and an example of one ?

A

Their aim is to sell large numbers of similar holidays in packages that appeal to a majority of holiday makers and make a small amount of profit on each sale. e.g. TUI

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6
Q

What are the roles of tailor made / dynamic package holidays and what is an example of one ?

A

Where customers build their own holiday by selecting the different parts / components separately and any part of the holiday can be customised. They can be made online or through a travel agent. e.g. Expedia.

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7
Q

What are the roles of special interest tour operators and what is an example of one ?

A

They specialise in selling specific holidays to particular destinations / particular activities. e.g. Olympic Holidays.

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8
Q

What is the niche market ?

A

An area of the market where a specific product is focused.

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