The role of the marketing department Flashcards

1
Q

what is the role of marketing department?

A
  • help to achieve the business objectives
  • raise awareness of products
  • increase the number of customers
  • anticipate what customers want
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2
Q

what are the three sections of the role of marketing?

A
  • identify
  • ## anticipate
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3
Q

what are the marketing segments?

A
  • Age – toys
  • Gender - xbox
  • Occupation – cameras – photography
  • Income - cars
  • Location – umbrellas
  • Religious or cultural belief – bible
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4
Q

why is using target marketing beneficial?

A
  • Products can be tailored to the requirements of the customer
  • Prices set to reflect the target market
  • Product is sold in the most appropriate place
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5
Q

what are the two days to target markets?

A

differentiated and undifferentiated

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6
Q

what is differentiated marketing?

A

is when business tailor their products to match the needs of their target market

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7
Q

what is undifferentiated marketing?

A

If all consumers need is identical, the business can target the market as a whole is undifferentiated

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8
Q

what is market led?

A

When a businesses/ marketing effort are market orientated/ led.

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9
Q

market led products are produced based on what?

A

what the customer wants

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10
Q

market led

how are needs and wants are identified?

A

by doing market research.

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11
Q

can there be significant competition in market led?

A

significant competition

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12
Q

what is product led?

A

When a businesses marketing effort are product orientated

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13
Q

how are products produced in product led?

A

Product produced is as the organisation thinks they are good at providing it

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14
Q

product led means the market what?

A

does not necessarily have a need for it

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15
Q

in product led does market research occur and why?

A

Little or no market research as the needs and wants of the customer are not regarded as important.

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16
Q

what does consumer behaviour help businesses decide?

A

how the product is marketed and predict future trends

17
Q

what are consumers behaviour trying to find the answers to?

A

why, who, what and where?

18
Q

if businesses answer these consumer behaviour questions what will they do?

A

develop a successful marketing campaign

19
Q

consumer behaviour questions…

why?

A

why are they buying it?

status, need, want, trend

20
Q

consumer behaviour questions…

what?

A

What motivates/ influences them to buy?

POS, layout, promotions

21
Q

consumer behaviour questions…

where?

A

Where do they chose to buy from?

Online, store, for convenience

22
Q

consumer behaviour questions…

who?

A

Who buys the product?

What target does it appeal to?

23
Q

what are three types of consumer behaviour?

A
  • impulse
  • routine
  • informed
24
Q

consumer behaviour

impulse…?

A

buying something without thinking – spur of the moment decision. Promotion or product placement (till points) Usually small value items

25
Q

consumer behaviour

routine/habit…?

A

buying something out of habit and without much thought

26
Q

consumer behaviour

informed…?

A

buying something after careful consideration of other options, brands, prices etc. maybe due to past experiences or reviews/ recommendations. Can be more high value items