Motivation Flashcards
motivated staff is important as?
- high rates of productivity
- better quality products
- low rates of absence
- low turnover rates (staff leaving the business)
what is time rate?
- is a financial method of motivating staff
- paying employees for each hour they work, there is an incentive to work many hour but as it is not linked to the level of output, there is not incentive to work harder
what is piece rate?
- financial method of motivating staff
- when employees receive a specific amount of money for we use unit or piece they produce. pay is directly linked to the employees level of productivity as more products - more money
what is overtime?
- a financial method of motivating staff
- when employees work over the contracted hour they are required to work overtime is paid. this is usually paid at a higher rate than normal
what is bonus?
- financial method of motivation
- employees can receive an additional payment on top of their wages for meeting a target or working hard
what is commission?
- financial method of motivation
- when an employee makes the sell they receive a percentage of that sale
what is praise?
- non financial method of motivation
- simply praising an employee for a job well done can give them a sense of motivation and encouragement
what is job rotation?
- non financial method of motivation
- giving employee oporto perform different roles within the business to avoid repetition
what is team rotation?
- non financial method of motivation
- allowing employee to work in teams. to motivate workers
what is worker participation?
- non financial method of motivation
- consulting employees in the decision making process
what is training opportunities?
- non-financial method of motivation
- build employee skills and knowledge to gain promotions
what is perks?
- non financial method of motivation
- discounts, company car
what is flexible working practices?
-non financial method of motivation
-business can offer a range of working hour to satisfy their employee which will develop good relationships
these include:
-part time - when employees work less than the standard full time
-flexitime - offers flexibility in the start and finish times and usually core hours where employees are required to be at work
-job share - when two people share a full time job, salary, holidays and workload
-teleworking - employees can work away form business like at home
what are the 2 motivation theories?
Maslow hierarchy of needs
Herzbergs motivator hygiene theory
what is maslow’s hierarchy of needs?
maslow said that humans have 5 sets of needs which come in set order. Each level is satisfied the motivation to fill the next.
what is psychological needs?
the basic need to bodily functions to stay alive
what are the methods of fulfilling psychological needs?
living wage, sae working environment, access to running water and toilet
what is safety?
feels safe at work, home financially and physically
methods of fulfilling safety?
job security, safe working conditions, wage rises
what is love and belonging?
to fulfil social needs such as friendship and family
what are the methods of fulfilling love and belonging?
team atmosphere, friendly management
what is self esteem?
to feel worth and respected
how to fulfil self esteem?
recognise achievements, job title
what is self actualisation?
to realise potential and have status in life
how to fulfil self actualisation?
opportunities or personal growth
what is the Hersbergs theory?
employees are motivated by 2 sets of factors: motivators and hygiene factors
what are hygiene factors?
these will not motivate employee but if they are not met they will demotivate employees.
such as clean toilets, safe working environment.
what are motivator factors?
if these are absent, they will not lower motivated but if present they can increase motivation
include - promotion
how is it the managers role to motivate employees?
it is managers just to motivate employees and it is their role to ensure hygiene factors are met
what is fair pay effect on motivation?
employees work to earn money to satisfy their needs and wants. If they believe their pay rate is poor, they will be demotivated and less productive
what is incentives effect on motivation?
if non financial incentives are offered (cars,discounts) this will motivate as it is seen as a reward
what is permanent contacts effect on motivation?
employees need to feel as though they have job security, permanent contacts will make employees feel more secure than temporary and will invest themselves into the job more
what is good working conditions effect on motivation?
employees need to feel safe when they are at work. bad working condition will demotivate employees.
