Industrial Relations

Question 1

if a manager fails to establish strong relationship either employees what may happen?

Answer 1

employees can take industrial actions

Question 2

why can industrial actions harm a business?

Answer 2

• stop production
• give business bad reputation
• customers can be lost

Question 3

how can industrial action effect employees?

Answer 3

-if they strike they won’t be paid

Question 4

what forms of industrial action are there?

Answer 4

• strikes
• sit in
• overtime ban
• work to rule - only complete tasks in their job description
• go slow

Question 5

what are the advantages of industrial action to employers?

Answer 5

• talking about the problem can improve relationships

- new procedures can be introduced to avoid conflict

Question 6

what are the disadvantages of industrial action to employers?

Answer 6

• loss in productivity
• bad publicity
• reduction in staff morale and motivation which is hard to rebuild

Question 7

what are the advantages of industrial action as to employees?

Answer 7

• forces employee to take complaints seriously

- relationships will improve

Question 8

what are the disadvantages of industrial action to employees?

Answer 8

• bad publicity
• don’t get paid during strike
• loss of production may result in loss of sales which can lead to loss of jobs

Question 9

what is a trade union?

Answer 9

organisation that represents a group of employees and gives them a stronger voice when negotiating with organisations

Question 10

what are the benefits of trade unions?

Answer 10

• obtain good rates of pay
• protect workers jobs
• ensure satisfactory working conditions
• negotiate employment conditions
• no industrial action required