Team Building Flashcards

1
Q

This is the time when members begin to define their roles and develop relationships, determining if they are comfortable in the group.

A

Initial interactions

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2
Q

The members observe the leader and determine who controls the meeting and how control is exercised, beginning to form alliances.

A

Power issues

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3
Q

Methods to achieve work are clarified and team members begin to work together, gaining respect for each other’s contributions and working toward a common goal

A

organizing

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4
Q

Interactions often become less formal as members develop rapport, and members are more willing to help and support each other to achieve goals.

A

Team Identification

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5
Q

This develops through combination of good leadership, committed team members, clear goals, high standards, external recognition, spirit of collaboration, and a shared commitment to the process.

A

Excellence

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6
Q

A small number of people working together toward a common goal.

A

Workgroup

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7
Q

This is where a group is formed and the members begin to get to know one another. Typically, individuals are quiet and polite to one another.

A

Forming

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8
Q

This is the stage where conflicts normally arise. Effective communications must be occurring.

A

Storming

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9
Q

Typically, conflicting factions make peace and come together. Less communication is necessary.

A

Norming

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10
Q

This is the stage in which the group begins to really work together well. Communication is free flowing.

A

Performing

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11
Q

Two types of support personnel needed primarily when an organization implements a new information system.

A

Network Administrators and Trainers

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12
Q

Given access to all areas of the system and must be held to high standards of ethical accountability.

A

Network Administrator

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13
Q

Teach the organization’s staff how to use the computer system.

A

Trainer

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14
Q

Three types of support personnel that are typically involved in information systems

A

Analyst
Liaison
Programmers

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15
Q

Must have a background in healthcare information systems.

A

Analyst

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16
Q

Their primary job is to define the way in which clinical data is entered into and processed by the information system.

A

Analyst

17
Q

hospital employees chosen to work with the information system team while remaining at their primary clinical post.

A

Liaison

18
Q

Act as a conduit between the clinical and information system staff.

A

Liaison

19
Q

May be full time hospital employees, but are most likely contract workers or employees of the software vendor.

A

Programmers

20
Q

These individuals write the machine language code necessary for system functions.

A

Programmers

21
Q

They often work with the analyst and liaison in order to accomplish their tasks.

A

Programmers

22
Q

The head of the information services department

A

Chief Information officer (CIO)

23
Q

This individual is in charge of hiring information systems staff, budgeting for maintenance of the system, and designing and implementing new systems as needed.

A

Chief information officer (CIO)

24
Q

Federally mandated position at any facility that treats patients.

A

Chief privacy office (CPO)

25
Q

This individual is responsible for all forms of patient information.

A

Chief privacy office (CPO)

26
Q

A relatively new position created by the onset of interactive heath websites.

A

Chief E-health Officer

27
Q

Generally in charge of promoting and enabling the use of online interactive patient services.

A

Chief E-Health officer

28
Q

Keeps track of state and federal regulations and accrediting requirements to make sure that the organization is in compliance.

A

Compliance officer

29
Q

Must be sure that disaster plans are up to date and that they are integrated between departments

A

Planning and Recovery officer

30
Q

Must also be aware of what would be required to recover the full functionality of the information system in the event of a disaster.

A

Planning and Recovery officer

31
Q

Should be an employee from the information system department who is capable of making sure that information integrity is maintained when data is exchanged between different systems.

A

Interface Engineer