Team Building Flashcards
This is the time when members begin to define their roles and develop relationships, determining if they are comfortable in the group.
Initial interactions
The members observe the leader and determine who controls the meeting and how control is exercised, beginning to form alliances.
Power issues
Methods to achieve work are clarified and team members begin to work together, gaining respect for each other’s contributions and working toward a common goal
organizing
Interactions often become less formal as members develop rapport, and members are more willing to help and support each other to achieve goals.
Team Identification
This develops through combination of good leadership, committed team members, clear goals, high standards, external recognition, spirit of collaboration, and a shared commitment to the process.
Excellence
A small number of people working together toward a common goal.
Workgroup
This is where a group is formed and the members begin to get to know one another. Typically, individuals are quiet and polite to one another.
Forming
This is the stage where conflicts normally arise. Effective communications must be occurring.
Storming
Typically, conflicting factions make peace and come together. Less communication is necessary.
Norming
This is the stage in which the group begins to really work together well. Communication is free flowing.
Performing
Two types of support personnel needed primarily when an organization implements a new information system.
Network Administrators and Trainers
Given access to all areas of the system and must be held to high standards of ethical accountability.
Network Administrator
Teach the organization’s staff how to use the computer system.
Trainer
Three types of support personnel that are typically involved in information systems
Analyst
Liaison
Programmers
Must have a background in healthcare information systems.
Analyst
Their primary job is to define the way in which clinical data is entered into and processed by the information system.
Analyst
hospital employees chosen to work with the information system team while remaining at their primary clinical post.
Liaison
Act as a conduit between the clinical and information system staff.
Liaison
May be full time hospital employees, but are most likely contract workers or employees of the software vendor.
Programmers
These individuals write the machine language code necessary for system functions.
Programmers
They often work with the analyst and liaison in order to accomplish their tasks.
Programmers
The head of the information services department
Chief Information officer (CIO)
This individual is in charge of hiring information systems staff, budgeting for maintenance of the system, and designing and implementing new systems as needed.
Chief information officer (CIO)
Federally mandated position at any facility that treats patients.
Chief privacy office (CPO)
This individual is responsible for all forms of patient information.
Chief privacy office (CPO)
A relatively new position created by the onset of interactive heath websites.
Chief E-health Officer
Generally in charge of promoting and enabling the use of online interactive patient services.
Chief E-Health officer
Keeps track of state and federal regulations and accrediting requirements to make sure that the organization is in compliance.
Compliance officer
Must be sure that disaster plans are up to date and that they are integrated between departments
Planning and Recovery officer
Must also be aware of what would be required to recover the full functionality of the information system in the event of a disaster.
Planning and Recovery officer
Should be an employee from the information system department who is capable of making sure that information integrity is maintained when data is exchanged between different systems.
Interface Engineer
