Information Needs Assessment

Question 1

Items needing to be evaluated when performing the needs assessment portion of the system development life cycle

Answer 1

Compatibility/ connectivity
Amount of downtime required for testing and install
Set up test and live environments
System response time and number of concurrent users
User system support
Administration of the system
Security parameters
Disaster recovery contingency plans
System routines

Question 2

Set based upon a needs assessment

Answer 2

Organizational needs

Question 3

What is the first step in organizational goals?

Answer 3

For management to agree on the upcoming needs of the organization.

Question 4

A method used to determine the steps required to move from a current state or actual performance or situation to a new ne or potential performance or situation and the “gap” between the two that requires action or resources.

Answer 4

Gap Analysis

Question 5

Answers the questions “what is our current situation?” and “what do we want it to become?”

Answer 5

Gap analysis

Question 6

Includes the determination of the resources and time required to achieve the target goal.

Answer 6

Gap Analysis

Question 7

Steps to gap analysis include:

Answer 7

Assessing the current situation, Identifying the current outcomes of the processes in place, identifying the target outcomes and projected processes, outlining the process required to achieve target outcomes, identifying the gaps that are present, and identifying resources and methods to close the gaps.

Question 8

Refers to the consideration of all factors related to the planning and delivery of quality products and activities.

Answer 8

Resource Use

Question 9

What is the goal of resource use?

Answer 9

to provide quality, cost effective programs while using the best - qualified staff and appropriate resources

Question 10

Describes the amount of material or equipment on hand, which should be reviewed at least once a year.

Answer 10

Inventory

Question 11

Involves both clinical staff, and nonclinical staff.

Answer 11

Staffing management

Question 12

Considers the cost that results from an undesirable event taking place and compares it to the cost of an intervention to prevent that to demonstrate potential savings.

Answer 12

Cost benefit analysis

Question 13

Measures the effectiveness of an intervention in terms of the monetary savings.

Answer 13

Cost effective analysis

Question 14

May compare a series of cost benefit analyses to determine the intervention with the best cost - benefit.

Answer 14

Efficacy studies

Question 15

The ratio of cost change to outcome change

Answer 15

Incremental cost effective ratio

Question 16

A subtype of cost - effective analysis

Answer 16

Cost utility analysis (CUA)

Question 17

Measures the benefit to society - decreasing teen pregnancy

Answer 17

Cost utility analysis (CUA)

Question 18

Refers to an accounting calculation that is used to determine the value that an investment provides.

Answer 18

Return on investment (ROI)

Question 19

An investment refers to the amount of time required for the savings resulting from the investment to equal the cost of the investment

Answer 19

The Payback period (PBP)

Question 20

This period is essentially the inverse of the ROI.

Answer 20

Payback period

Question 21

Those directly involved in product or health care delivery, such as those on the Board of Directors, clerical staff, administrative personnel, nursing personnel, medical support staff, physicians, human resources personnel, plant managers, pharmacists, and volunteer staff.

Answer 21

Internal Customer - supplier relationships

Question 22

A _________, is defined, as a receiver.

Answer 22

Customer

Question 23

Critical to an organization because these customers receive products or services supplied by the organization.

Answer 23

External customer - supplier relationships

Question 24

Includes patients and their families, private physicians, vendors, insurance companies, government regulatory agencies, lawyers, and others in the community.

Answer 24

Internal customers